Unit Testing & Monitoring:

Done unit testing of all inhouse developed application and other new application.
Monitoring of error logs of inhouse developed systems.
Reporting of Errors in Jira

Analysis of Systems:

Pointing out & documenting flaws of features in Jira.
Generating Reports to monitor usage of systems.
Analysis of comercial apps to see benefit to our cause.

User Manuals & Trainings:

With in 10 Months i have completed more than 5 application Manuals, Users are benfiting from them.
With in 7 months I have delivered mutiple trainings to HRs of various countries on use of Human Resource Management system.

Service Support:

Provided user support on in house developed systems as well as microsoft system.
Providing support on one of project developed in Salesforce.
Configuration of Tablets for ALyateem project developed on salesforce.
  

Maintain Shifa Foundation websites.
Developed SCOPE (scope.shifafoundation.org) Website.
Update website according to campaigns.
Create interactive pop-ups and landing pages for campaigns.
Maintain database websites in Laravel.
Cleansed websites from vicious malware attack.
Installation of SSL Certificates.
Uploading website to online server host.

Management and handling of all Social Media Platforms.
Planning and content creation for social media platforms.
Facebook Ads.
Audience creation and updation for Facebook ads.
Answering customer queries on social media platforms.
campaign marketing coordinator.
Designing email for marketing of campaigns.
Donor communications.
Fund raising through Facebook ads.
Social Media Reporting.

Database management:

Maintain record of Donors and their donations received.
Monthly Reconciliation with Finance department.
Receipt generation against donation received.
Maintain Volunteer database.

 Others:

Coordination with designer for development of IEC materials of Campaigns.
Coordination with team for successful events, medical camps etc.
Conducted a field survey for donor.
Coordination with media team for coverage of events and activities.
Organized various ACCME certified events.
Management of Daraz Store
Order processing and record keeping.
Resolving Daraz customer queries.
Volunteer management and coordination.

Cor-ordination with UK team for Products images and products lists.
Research for product description.
Manipulate product image.
Research products keywords for amazon and ebay titles.
Manage amazon and ebay shops.
Generate sales vouchers.
Email customers regarding new products.
Handle customer quires regarding products.
Mapping of products on amazon and ebay to CRM system.
Conducting Interviews for hiring
Training of staff.
Occasional Customer service handling.
Creation of Courier Labels for parcels (Royal mail)
Organize Annual dinners and Picnic for team