 Deployment of new links and remotely configure the routers and switches.
 Administratively reporting for their Networks team, ticket generation, escalation of tickets, complaint management, reports generation, WAN monitoring, following up with MPPL field team, vendor management and coordination and following up with CPM and deployments of new links.
 Monitoring and troubleshooting the network & LAN/WAN Security of Allied Bank Limited & its offices/branches.

 Working in Siebel Customer Relationship Management (CRM) and Maximo Oracle
(Account Management, Order Management, Customer Information Service Request, Data Load Siebel and Customer Information Activities)
(Location, Network, Logical and Physical Inventory and Resource Order Management.)
 Working in 1st Class MMnBB Technical Support Service Desk NOC.
 Working on Access Networks
 Coordination with Vender team for troubleshooting.
 Working on AAA, Radius, Digital Subscriber Line Access Multiplexer, Multi Services Access Gateway and Multi Services Access Node (Configuration, Troubleshooting and Customer Profile Creation) on Daily Basis
 Check the configuration (VLAN of HSI, VOD and IPTV) of ports, cards and Board.
 Create V-LAN, data rate profile, virtual port for Broadband, IPTV and VPN.
 Checking the utilization bandwidth on UP link port / control card of MSAG, MSAN and DSLAM.
 Troubleshoot and rectify the faults about 691 errors, 678 error and speed,
 Remotely troubleshooting and configuration at MSAG, MSAN and DSLAM for Broadband and IPTV
 Working on Layer 2 PTCL Network (Huawei, ZTE and Alcatel).
 Working on L2 Network Management Systems (I manager 2000, LMT, Net Numen) of Alcatel, Huawei and ZTE.
 Handled Trouble Tickets with the help of Oracle CRM.
 Worked with National NOC for Network Monitoring and Support.
 Reporting to (Senior Manager, General Manager and Regional General Manager).