概要

Over 9 years’ experience:

• Global Account Management, International & Local Client chase, Negotiation and Sales Management.
• Exports, Custom clearance, Forwarders Fairs and Event Management.
• Marketing Planning, Research, Strategy designing, PR Management.
• Brand Communication & Advertising Campaign Management.
• Telemarketing, online (call center) and walk-in customer services, customer satisfaction survey conducting and database management.
• Market/Customer/ Competitor/ Product Analysis.
• BTL Promotional Activities Designing.
• Social Media Management.

工作经历

公司标识
Business Development Manager
Ad innovation Advertising
Dec 2016 - 代表 | Lahore, Pakistan

Major Responsibilities:

• Business Development through persuasively selling work and ideas.
• Meeting clients, taking briefs and craft them.
• Ensuring client accounts are retained and growing consistently.
• Setting timelines, assigning workloads, tracking progress and revising plans to ensure objectives are met.
• Relationship building through quick and accurate responses and feed backs.
• Execution of campaigns ensuring deadlines.
• Chasing and winning new clients.
• Maintain work records and accounting sheets.

公司标识
KEY ACCOUNT MANAGER % BUSINESS DEVELOPMENT
Helis Draje ticaret Ltd
Oct 2009 - Sep 2016 | Istanbul, Turkey

Major Responsibilities

• Plan and implement International Marketing strategy with overseas distributors.
• Collect the data related to target market demographics, buying habits, preferences.
• Analyze prices, advertising and selling method, and distribution strategies of competitors
• Client Chases, Sampling, Negotiations and International Selling.
• Global Account Management, timely and appropriately responding to their queries.
• Staying up to date with all the changing trends and competitor activities.
• Identifying new business partnerships and develop and maintain good professional relationship.
• Carry out periodic research about competitors
• Organizing meetings and stalls at fairs and participation in exhibitions.
• Ensuring client accounts are retained and growing consistently.
• Setting timelines, assigning workloads, tracking progress and revising plans to ensure objectives are met.
• Meeting clients or vendors to discuss business objectives.
• Email and social Media Marketing.
• Keeping track of invoices and expedite billings.
• Ensuring strict compliance to laws and regulations of Export.
• Monitor and control the trends and recommendations related to exports.
• Ensuring timely deliveries and managing in country transportation.
• Plan and coordinate international shipments.
• Negotiate with shippers, agents and vendors.
• Documents handling and ensuring successful destination delivery.
• Coordinating with Production and Logistic Department Managers.

公司标识
Range 1 Officer
Bank Alfalah
Jul 2006 - May 2007 | Lahore, Pakistan

Major Responsibilities:

• Online customer handling.
• Listening to the queries and complaints and providing solutions ensuring client satisfaction.
• To take complaints and forward to the concerned departments.

公司标识
Customers support executive
Western Union Zarco Money exchange
Jul 2005 - Jun 2006 | Lahore, Pakistan

Major Responsibilities:

• Handling walk-in and online customers.
• Solving problems of clients and earliest clearance of remittances.
• To manage data base of the customers.
• To conduct satisfaction survey of customers.
• Documents handling and ensuring safe remittances.
• Customer satisfaction survey and analysis.

学历

Do�u Akdeniz �niversitesi
硕士, 工商管理硕士学位, MBA‎
Finance, Marketing, Marketing and Financial Management
CGPA 3.1/4
2009
University of the Punjab
学士, 艺术学士, BA‎
Finance, Marketing, Marketing and Financial Management
所占比重 57%
2003
Forman Christian College
中级/A级, 普通科学学生, Fsc general science‎
Finance, Marketing, Marketing and Financial Management
所占比重 57%
2000
Govt.Central Model High School
大学入学/0级, , science‎
所占比重 74%
1998

技能

熟练 Counter Billing
初学者 Database Management 
初学者 Exports
熟练 Multi-tasking
熟练 Record Keeping
熟练 Strong communicating and presentation
初学者 علم الأشعة البعادي

语言

熟练 乌尔都语
熟练 土耳其语
熟练 英语