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概要
10 Years’ Experience in Retail/Wholesale as:
Regional Head IT Technical Support Admin and Logistic, Good Receiving, Warehousing, Audit and Stock Taking.
A competent IT support professional with a proven track record of providing specialist technical and help desk support. Extensive experience of working in the front line helping clients and colleagues resolve complex technical IT issues. Possessing excellent client facing skills, natural problem solving and analytic skills and able to contribute to the development of best practice, procedures and policies within a company.
In administration and logistic department expertise are Stock, Sale, Shrinkage level reports and analysis. Partial and Annual Inventory, Data Managment, Stock Ordering and follow-up with suppliers, Stock Distribution, Monitoring the stock aging phases, Articles Barcoding, Implementation of price updates and new chanings in articles,
Key skills and competencies:
Experience of problem resolution & quality assurance procedures.
Able to communicate complex IT issues to suppliers and non-technical staff.
Ability to work well in a team environment.
Knowledge of configuration, installation, troubleshooting of hardware and software.
Commercial technical support experience of servers and network infrastructure.
Having a good understanding of visualization technologies i.e. VM-ware Infrastructure.
Able to prioritize in a complex, fast-paced environment.
Inventory Controlling and Stock Taking.
Admin & Logistic Reporting.
Sales & Shrinkage weekly, monthly, yearly comparisons.
Adobe Photoshop & Corel Draw designing and printing.
Professional Video Editing.
MS Office 2010.
Willing to work flexible schedules / shifts.
Specialties: IT Support Engineer, Logistic & Warehousing, Inventory Controlling, Retail & Wholesale Operation Handling.
工作经历
Regional Head IT Technical Support
• Handling 21-Branches + Head Office with 14-Persons Team.
• IT Equipment & application license Inventory Handling.
• Insure all branches IT equipment working smooth.
• Ordering new branches equipment (POS, Weighing Scale, PDT, Desktop, Router, etc.)
• Provide training to IT Technical team regarding all new patches updates and changing in hardware and software.
• Experience of problem resolution & quality assurance procedures. Able to communicate complex IT issues to suppliers and non-technical staff. Ability to work well in a team environment, Knowledge of installation, troubleshooting and configuration of PC, LAPTOP hardware & software.
Supervisor ALC-EDP
Responsible to supervise, maintain and produce high standard on accounting and financial including BI, MIS reports, retaining all relevant records on sales & expenses for specified period. Day to day work is performed with general instruction, including new or unusual assignments. Independence and initiative occasionally required. Assignments and projects often involve coordinating with other work groups to gather routine information or solve problems.
SPECIFIC DUTIES ADMINISTRATION & LOGISTIC DEPARTMENT:
1. Assisting ALC Manager to prepare month end financial reports to Finance, and also assisting in controlling of budget records and limits.
2. Ensuring the proper SOP implementation on:
(a) Internal transfer (b) Daily cash reconciliation report (c) Store Fixed Assets
(d) Non-trade order, delivery and payment (e) Office equipment & facilities checklist
3. To check the inventory level and ordering in the store by doing OPL of (Dry Food, Fresh Food, Non Food) departments that ordering is keyed into the system.
4. Ensures compliance with established policies and procedures by all departments.
5. Analyzes Night Run reports and discusses matters with concerned department and floor managers.
6. Inventory controlling and record keeping Shrinkage, Theft, Damage, and Stock Level Problems.
7. Conducts audit on GR transactions prior to submission of all GR documents to Invoice Control.
8. To assist in controlling the Makro Mail & METRO Mail (MM) stock (budget quantity vs. ordered quantity) helps to department managers in reordering of and stock availability.
9. Following up with suppliers daily on overdue delivery dates, and faxing the order request in emergency cases to maintain the stock availability on shelves.
10. Assisting to department managers on shrinkage controlling, negative stocks, slow movers and obsolete stocks.
11. Conduct/Supervise the whole partial and annual stock takes and also conduct training session to guide operations staff.
