 To ensure project roll out as per plan
 KPI's Monthly Target achivement
 To assist 3rd party partners in day to day operations
 To provide support in increased customer engagement
 To ensure required support is provided by Telenor Pakistan for smooth operations
 To ensure 3rd party shop profitability
 To safeguard Telenor Pakistan's interest and profitability
 Identification and prevention of possible fraudulent activates
 Ensuring Shop standard recommended by Telenor Pakistan are achieved

 Develop liaison between departments for Postpaid related matters
 Achieving the monthly sales targets by coordinating with franchise staff and Territory sales Supervisor/officer
 To provided back end support to all the franchises of the region about system related matters
 To build the team of Postpaid RSOs at franchise level and provide them ongoing support for boosting up the postpaid sales
 To deal with small accounts, present them about company products
 Continuous visit to franchise and train them about product knowledge with the help of training team
 To train and implement all the process and procedure in the region related to postpaid
 Device selling (Handset/USB EDGE sticks etc)

 To determine the training needs of all concerned staff, franchise, 3rd party and their employees in consultation with the S&D manager and HQ.
 Chalk out the detailed training plan specially designed to meet the training needs of all franchises and distributors.
 To ensure a comprehensive training on customer care, sales force management and product usage guidelines.
 Make preparation of budget estimation for the training needs.
 Plan and secure necessary training materials for the courses.
 Analyze, summarize, compile and submit reports to the managers of training result.
 Apply professional knowledge and skills to enhance the education & training quality and develop a proper curriculum.