The core function of this position is as follow:

• Working as Unit Head Internet/Mobile Banking Application (OBDX).
• Responsible for oversight of entire product life cycle including market research & problem identification, competitor scans, new idea generation, constructing business case, defining requirements and execution of go-to-market.
• To keep track of electronic payments propositions locally and to introduce innovative, convenient and secure features.
• Onboarding and integration with different Billers, FINJA solutions and Investment companies on existing platform.
• Business lead for the implementation of online channel initiatives and customer and operational processes to support functionality of direct initiative.
• Initiate and manage the projects for new products and services based on the bank's goals and objectives
• Determining product specifications, engaged in end to end product development process with all stakeholders.
• Monitor running projects by tracking activity, resolve problems, publish progress reports, recommend actions.
• Monitor UATs for system upgrade and ensure timely escalation to relevant stake holders.
• Drive the establishment of a common structure and methodology for digital channel to track, measure, report and improve performance, usage and cross channel user journey.
• Identify individual channel pain points from customer perspective and propose solution for their resolution.
• Measure effectiveness and usage of Personal Internet Banking application and promote application usage.
• Keep track of Personal Internet & Mobile banking propositions of peer banks and introduce new and innovative initiatives and add-ons.
• Manage campaigns to promote Personal Internet Banking adaptation and increase user base and utilization.
• Coordination with the vendor regarding the product development, application of periodic patch sets and support related matters.
• Managing ADC Vendors and respective SLA’s.

Working as Lead Business Analyst (ADC Division).
• Responsible for Planning and Management of Business /User requirements for processes, policies and information systems in alignment with business and/or enterprise strategies.
• Accountable for translation of Business Needs / End-User requirements into functional specifications that describe what the system, process or product/service must do to fulfil the end-user/business requirements.
• Works with the Program Management Office (PMO) and other IT Services technical delivery teams to assess new project requests and ensure that appropriate solutions are identified.
• Contribute to the development of the Bank’s IT strategy, the strengthening and optimizing of IT governance and the development of an enterprise architecture.
• Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.
• Analyzes and documents business processes and metrics and identifies improvement opportunities.
• Analysis of Industry/Company technology best practices, vendor products and services, etc.
• Manages test plans and test cases to ensure changes which are made to the application meet client needs and that application integrity is maintained.

Worked as Technical Project Manager (ADC Division).
• Responsible for requirement gathering, System Analysis, System Design, Business process re-engineering and to Implement ADC (Alternate Delivery Channels) Application.
• Fintech Integrations (Sehat Kahani, Bookme.pk, easy ticket,)
• Responsible for requirement gathering, System Analysis, System Design, Business process re-engineering and to Implement ADC (Alternate Delivery Channels) Application.
• Systems include (but not limited to) Call Center Technology, Internet Banking, Mobile Payments, Card Products, Cash Management Solutions, Home Remittance Solution, Commercial Remittance Solution, Electronic Bill Payments, POS Acquiring Services.
• Integration of ADC channels with Core Banking Applications and Switches (Phoenix & IRIS).
• Production issues management as per SLA and within TAT (Turn-around time).
• VISA, CUP, PayPak, MasterCard, 1Link, Settlement & Certification Process / Vendor Coordination (ATM and POS).
• Technical documentations (User Stories, Scope of Work, Functional and technical specifications, Business requirement document, change request, project plans, Work break down structure and business use cases).

• Involved in the full SDLC and integration of modules.
• Developing project plan and maintaining it throughout the project lifecycle.
• Managing stakeholders and keeping them updated on project progress.
• Managing multiple projects simultaneously with different teams.
• Fostering relationships with clients and ensuring on demand availability in case of an emergency.
• Managing project risks and conflicts.
• System manuals, implementation guidelines, and other implementation artifacts.
• Evaluating and documents the clients expected business process managed in the system.
• Contributes positively to a cohesive team environment in order to successfully foster engagement, team morale, and productivity.
• Application and Database Designing & Development.
• Perform requirement analysis on tasks, bug, quality of service requirement where required.
• Work item verifications in detail, which includes functional and nonfunctional requirements, review code written by developer, build, deployment document, scripts, pages, comments etc. verification according to check list.
• Refactor code where needed or correct deployment document or build issues if needed.
• Response to QA queries related to work items deployment and verification or business domain
• Occasionally deploy work items at live, also check/resolve and verify work items at live
• Conduct project plan update meeting on daily basis, along with updated status, time lines and reasons if required.

• Worked as Project Manager ADC.
• Responsibilities include requirement gathering, System Analysis, System Design, Business process re-engineering and to Implement ADC (Alternate Delivery Channels) Application.
• Internet Banking, Mobile Payments, Card Products, Cash Management Solutions, Home Remittance Solution, Commercial Remittance Solution.
• Integration of ADC channels with Core Banking Applications and Switches.
• SIT and UAT coordination.
• Design and development of technical specifications.
• Use case modeling for business users.
• Technical solutions of the business requirements.
• Business Feasibility reporting.
• Risk mitigation strategies.
• Incident reporting.
• Exploring new business domains and technologies.
• Bank Payment Switches (Pheonix).

• Developed software solutions by studying information needs; conferring with users, studying systems flow, data usage and work processes, investigating problem areas following the software development life-cycle.
• Determined operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Documented and demonstrated solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Prepared and installed solutions by determining and designing system specifications, standards, and programming.
• Improved operations by conducting systems analysis; recommending changes in policies and procedures.
• Updated job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Provided information by collecting, analyzing, and summarizing development and service issues.
• Accomplished engineering and organization mission by completing related results as needed.
• Supported and developed software engineers by providing advice, coaching and educational opportunities.

• Developed software solutions by studying information needs; conferring with users, studying systems flow, data usage and work processes, investigating problem areas following the software development life-cycle.
• Determined operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Documented and demonstrated solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Prepared and installed solutions by determining and designing system specifications, standards, and programming.
• Improved operations by conducting systems analysis; recommending changes in policies and procedures.
• Updated job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Provided information by collecting, analyzing, and summarizing development and service issues.
• Accomplished engineering and organization mission by completing related results as needed.
• Supported and developed software engineers by providing advice, coaching and educational opportunities.

• Worked on .Net with framework 2.0 - 3.5. Developed an intranet application (web based), plus Windows services, WCF services.
• Major Work involves Design, Development, writing stored procedures and validation rules of the web application. Along Development I was also managing the Support Team.

• Worked on .Net with framework 2.0 - 3.5. Developed an intranet application (web based), plus Windows services, WCF services.
• Major Work involves Design, Development, writing stored procedures and validation rules of the web application. Along Development I was also managing the Support Team.

• Worked on .Net with framework 2.0 - 3.5. Developed an intranet application (web based), plus Windows services, WCF services.
• Major Work involves Design, Development, writing stored procedures and validation rules of the web application. Along Development I was also managing the Support Team.