概要

I am a dedicated professional with experience in customer service and administrative support. I have strong organizational skills,
attention to detail, and the ability to handle various tasks efficiently. I am committed to providing excellent service and creating
positive interactions. My goal is to grow in a dynamic role using my skills.

工作经历

公司标识
WORK EXPERIENCE
SMALL WORLD REMITTANCE ASSISTANT, CUSTOMER CARE
Aug 2023 - Sep 2023 | Sargodha, Pakistan

01/04/2021  31/12/2022 Sargodha , Pakistan SMALL WORLD REMITTANCE ASSISTANT, CUSTOMER CARE Transaction ProcessingData EntryDocumentationVerificationSupportComplianceReportingCustomer SupportGuidanceProblem ResolutionService QualityFeedback CollectionAccount ManagementTraining01/01/2023  31/08/2023 Sargodha , Pakistan OVERSEAS EXPRESS WORK AS A TRANSACTION CANCELATION AND AMENDMENT Transaction CancellationRequest HandlingVerificationSystem UpdateCustomer NotificationRefund ProcessingRecord KeepingCompliance CheckTransaction AmendmentAmendment Request HandlingCoordination with Other Departments

学历

Logix College Sargodha
大专, Front Office Management‎
1. Customer Service2. Reception and Administration3. Communication Skills4. Office Technology5.
Completed
2024
Govt. college for women, 23 block Sargodha
中级/A级, 等级A, FA‎
Education, Home Economics, Islamyat Electric
所占比重 42%
2022

技能

熟练 Admin Operations Management
熟练 Close Attention to Detail
熟练 Communication Skills
中级 Customer Care, Transaction Processing ,Data Entry ,Documentation ,VerificaTion
中级 Digital Skills
初学者 DIGITAL SKILLS. Microsoft Excel Social Media Microsoft Word Google Drive Microsoft Powerpoint Canva
中级 End to End Sales
中级 Fluent in English
熟练 Freelance Platforms Knowledge
熟练 Market Knowledge
熟练 MS Excel
熟练 Problem Solving Ability
熟练 Problem Solving Skills
熟练 Team Collaboration
熟练 المهارات المعدنية
熟练 تمثيل رعاية العملاء

语言

中级 旁遮普语
中级 乌尔都语
中级 英语