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概要
Teller, Allied Bank (Current Role)- Provide exceptional customer service, handling transactions and queries- Process deposits, withdrawals, transfers, and payments accurately- Cross-sell banking products and services to customers- Maintain cash handling, security, and compliance protocols- Collaborate with colleagues to achieve team goals and objectives.Territory Manager (Previous Role)- Managed sales territories to achieve business objectives- Led teams to drive revenue growth and market expansion- Built relationships with customers, distributors, and stakeholders- Analyzed market trends, identified opportunities, and developed strategies- Demonstrated leadership, communication, and problem-solving skills.
工作经历
Teller
Primary Responsibilities1. Handling customer transactions deposits, withdrawals, transfers, and payments.2. Managing cash, handling currency exchange, and balancing cash drawers.Customer Service1. Greeting customers, resolving issues, and addressing concerns.2. Cross-selling and promoting banking products and services.3. Building relationships with customers to enhance customer loyalty.Operational Tasks1. Maintaining accurate records, filing, and data entry.2. Complying with banking regulations, policies, and procedures.3. Monitoring and reporting suspicious transactions.4. Participating in audits and internal control processes.Team Collaboration1. Working with colleagues to resolve customer issues.2. Sharing knowledge and best practices.3. Participating in training and development programs.Additional Responsibilities1. Selling insurance and investment products (in some banks).2. Handling night deposits, ATM replenishment, and vault duties.3. Participating in community outreach and promotional events.
Territory Manager
Daily visit doctor's city and out of city. Manage sales as per company requirements.