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概要
I, Zeeshan Ahmed is a customer service professional with experience in resolving customer inquiries, empathizing with customers, and collaborating with teams to resolve complex issues. With a strong passion for delivering exceptional customer experiences, I have honed skills in
- Customer Service Representative at Ibex. Pakistan (Jan 2023 - Present)
- Resolved over 400 customer inquiries via chat, resulting in an 85 customer satisfaction rate
- Empathized with customers to understand their needs and provided tailored solutions
- Collaborated with teams to resolve complex issues and improve overall customer experience
Strengths
- Excellent customer service skills
- Strong communication and empathy skills
- Ability to work collaboratively in a team environment
- Passionate about delivering exceptional customer experiences
Areas of Expertise
- Customer Service
- Customer Support
- Communication
- Team Collaboration
- Problem-Solving
工作经历
Customer Support Executive
As a csr
