概要

With over one year of experience as a Partner Support Agent for Talabat in the UAE, I have demonstrated proficiency in delivering exceptional BPO services, sales expertise, and top-tier customer support. My track record spans across diverse markets including the USA, UK, and Canada, where I have successfully driven revenue growth through strategic sales initiatives.


Specializing in crafting outstanding customer experiences, I excel in managing appointments, providing stellar partner support, and handling chat/email services. Additionally, my expertise extends to digital marketing, where I focus on enhancing online presence, optimizing SEO, and maximizing website development to attract and retain customers effectively.


In the medical field, I am skilled in medical billing sales, ensuring streamlined processes and optimized revenue cycles. Furthermore, with experience in dispatching and recruiting, I efficiently manage logistics and talent acquisition, enhancing operational efficiency.


Overall, my background encompasses a comprehensive suite of solutions designed to meet diverse business needs, coupled with valuable insights and expertise gained from various roles across different sectors.

工作经历

公司标识
BPO Sales Agent
Loads Runner LLC
Jan 2021 - Feb 2024 | Lahore, Pakistan

公司标识
Partner Support Agent
Mindbridge Pvt. Ltd.
Feb 2021 - Jan 2022 | Lahore, Pakistan

公司标识
Pharmacist
Ittefaq Hospital
Jan 2018 - Feb 2020 | Lahore, Pakistan

学历

University of Lahore
Pharm-D, ‎
Medical
Incomplete
2022

技能

熟练 Appointment Scheduling
熟练 BPO Services
中级 Call Control
熟练 Cold Calling
熟练 Communication Skills
熟练 Customer Care Representation
中级 Digital Marketing Management
熟练 Dispatch Skills
熟练 Fluent in English
熟练 Inbound Call Handling Skills
熟练 Lead Genaration
熟练 Listening to Customers
中级 Outbound Marketing
熟练 Sales Abilities
熟练 Sales Management
中级 Telemarketing

语言

中级 旁遮普语
熟练 乌尔都语
熟练 英语

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