I am a recent BBA-Finance graduate from Sukkur IBA University, passionate and committed to continuous growth. I embrace challenges as an opportunities to learn and grow, continuously seeking new ways to uplift my knowledge and skills. My academic background has given me a solid understanding of finance, economics, accounting, and business strategy.
In addition to my education, I have gained practical experience as a Business Co-consultant with the Rozan organization, where I honed my communication, project management, and problem-solving skills. This experience also taught me the value of teamwork, community engagement, and the ability to inspire and motivate others toward common goals.
Recently, I joined IBEX Global as a customer service specialist, where I have further developed my communication and problem-solving abilities while managing customer interactions effectively. With my positive mindset, commitment to achievement, and practical experience, I’m eager to contribute to a prestigious organization where I can apply my expertise and continue to grow professionally.
I am working as a customer service specialist at Ibex global for Walmart campaign where I handle global customers with their problems and questions.
At Ibex I have Successfully completed specialized training focused on providing customer support for Walmart.
Developed proficient problem solving skills in handling customer inquiries, issues and complains.
Gained hands-on experience with chat support software and customer care application (CCA) tools.
I have been working along with my team member on a project given by Rozan organization where I developed five ready-to-run business plans for the survivors of Darul Amaan. I regularly visited Darul Amaan to motivate and encourage women to start their own businesses. Visited Darul Aman and Motivated needy females to initiate their own startups. All of the 5 business plans were approved and received funding, resulting in the successful establishment of five new ventures for the survivors. Networking and Partnership with local wholesalers for selling their products.