概要

Dynamic professional in phone banking, seeking an engaging role that challenges my skills and allows me to make a significant impact within a progressive banking environment. Eager to take on new responsibilities and contribute fresh insights to enhance organizational efficiency and customer satisfaction.

工作经历

公司标识
Phone Banking Officer
Habib Bank Limited
Dec 2022 - 代表 | Karachi, Pakistan

Handled inbound and outbound customer calls efficiently and professionally.Provided exceptional customer service by addressing inquiries and resolving issues.Promoted banking products and services to customers based on their needs.Maintained accurate records of customer interactions and transactions.Achieved consistently high customer satisfaction ratings.

学历

Hazara University, Dodhial
学士, 艺术学士, BA‎
Arts
所占比重 43%
2020
Board of Intermediate Education Abbotabad
中级/A级, 艺术系, FA‎
Humanities
等级 D
2014
Board Of Secondary Education Abbotabad
大学入学/0级, 艺术, matric‎
Arts
等级 C
2011

技能

初学者 Ability to Maintain Professionalism
初学者 Cash Collection
熟练 Client Relationship
初学者 Communication and Interpersonal Skills
初学者 Communication Skills
中级 Customer Relationship Management
中级 Customer Service
中级 Customer Service Skills
初学者 Delivery Planning
初学者 Fast Learner
初学者 Handle Stressful Situations
熟练 Manage Client Relationships
初学者 Microsoft Office Suite or Similar
初学者 Official Tasks Handling
初学者 On Tiime Delivery
初学者 Order Taking
中级 Pressure Handling
初学者 Promote a Positive Image of the Bank
中级 Relations Management
初学者 Relationship Management
中级 Reporting Skills
中级 Risk Management
初学者 Social Media Optimization
初学者 Social Media Strategies
初学者 Social Networking
中级 Time Management
中级 Transaction Management

语言

熟练 乌尔都语
中级 英语