Dynamic professional in phone banking, seeking an engaging role that challenges my skills and allows me to make a significant impact within a progressive banking environment. Eager to take on new responsibilities and contribute fresh insights to enhance organizational efficiency and customer satisfaction.
Handled inbound and outbound customer calls efficiently and professionally.Provided exceptional customer service by addressing inquiries and resolving issues.Promoted banking products and services to customers based on their needs.Maintained accurate records of customer interactions and transactions.Achieved consistently high customer satisfaction ratings.