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Osama Zahid
Clients Operations Coordinator
Cresent Tech - Lahore, Pakistan
概要
A result driven professional, experience in customer service and support with a demonstrated history of working with different companies.
工作经历
Clients Operations Coordinator
Cresent Tech
Mar 2024
- 代表
| Lahore, Pakistan
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Lead Customer Support
DAO PropTech Pvt. Ltd.
Feb 2022
- Feb 2024
| Rawalpindi, Pakistan
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Team Lead
Leaders BPO
Sep 2020
- Feb 2022
| Rawalpindi, Pakistan
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学历
University of the Punjab
学士,
艺术学士,
BA
General Legal Studies
所占比重 85%
2021
技能
熟练
Analytical Skills
熟练
Attention to Detail
熟练
Basic Computer Skills
熟练
Billing Process Knowledge
初学者
Branch Banking
熟练
Budget and Resource Management
熟练
Business Analysis
熟练
Business Development
初学者
Business Development Strategies
熟练
Call Handling
熟练
Client Dealing
熟练
Client Dealing
熟练
Client Services
中级
Cold Calling
中级
Collaborative Problem Solving
熟练
Communication Skills
熟练
Computer Profcient
熟练
Configuration Switches
中级
Conflict Resolution
熟练
Coordination Abilities
熟练
Creative Thinking
中级
CRM
中级
Cross-team Communication
熟练
Customer Acquisition Skills
熟练
Customer Care Representation
熟练
Customer Contact Skills
熟练
Customer Data
熟练
Customer Focused Sales
中级
Customer Interaction Management (CIM)
熟练
Customer Relations
熟练
Customer Relationship
熟练
Customer Satisfaction Management
熟练
Customer Service
中级
Customer Service Management
熟练
Customer Services
熟练
Customer Success
熟练
Customer Support
熟练
Data Analytics
熟练
Data Collection
熟练
Data Management
熟练
Deadline Oriented
熟练
Digital Education
熟练
Email Clients
熟练
Email Etiquette
熟练
End to End Sales
熟练
ERP System Familiarity
熟练
Fee Schedules
熟练
Financial Analysis
熟练
Financial Service Management
熟练
Fluency in English
语言
熟练 乌尔都语
初学者 普什图语
熟练 旁遮普语
熟练 英语
