A dynamic and results-oriented professional with a proven track record in strategic planning and execution. Proficient in leveraging analytical insights to drive business growth and enhance operational efficiency.
Prepared and analyzed Period Wise financial reports, including profit and loss statements and balance sheets, to provide insights for management decision-making.
Conducted regular reconciliations of accounts, identifying and resolving discrepancies in a timely manner.
Assisted in data entry and updating financial databases.
Helped prepare documents for audits and compliance checks.
Participated in team meetings to discuss account management strategies.
As the Team Leader in the Checkout Department, I played a crucial role in overseeing and enhancing the efficiency of daily operations. Key responsibilities and achievements include:
-Led and managed a team of checkout operators, fostering a positive work environment and ensuring that team members met performance targets.
-Emphasized and maintained high standards of customer service, implementing strategies to enhance the overall shopping experience for customers at the checkout counters.
-Streamlined checkout processes to improve operational efficiency, reducing waiting times and enhancing overall customer satisfaction.
-Conducted regular training sessions for checkout operators, ensuring that staff were well-equipped with the necessary skills and knowledge to perform their duties effectively.
-Monitored and evaluated the performance of checkout operators, providing constructive feedback and implementing performance improvement plans when necessary.
-Effectively resolved customer complaints and conflicts, maintaining a calm and professional demeanor to ensure positive outcomes.
-Oversaw cash handling procedures, ensuring accuracy in cash transactions and conducting regular reconciliations to identify discrepancies promptly.
-Collaborated with the inventory management team to implement best practices in tracking and managing inventory levels at the checkout counters.
-Ensured compliance with safety protocols and company policies, conducting regular safety audits to create a secure working environment.
-Collaborated with other departments, including security, marketing, and customer service, to address operational challenges and enhance overall store performance.
-Supported promotional activities and marketing initiatives at the checkout counters, ensuring effective communication of promotions to customers.
Typical Duties, • Entering and updating customer information, including contact details, billing addresses, and payment information.
• Inputting data related to inventory, such as stock levels, product descriptions, and pricing information.
• Processing and entering financial data, including invoices, receipts, and expense reports.
• Scanning and uploading documents, such as contracts and purchase orders, into digital systems.
• Transcribing information from physical documents, such as forms and surveys, into digital formats.
• Conducting quality control checks on data entered by other team members to ensure accuracy and completeness.
• The role requires a high level of accuracy and attention to detail, as the data entered must be correct and free from errors.Some of the typical duties include:
• Entering and updating customer information, including contact details, billing addresses, and payment information.
• Inputting data related to inventory, such as stock levels, product descriptions, and pricing information.
• Processing and entering financial data, including invoices, receipts, and expense reports.
• Scanning and uploading documents, such as contracts and purchase orders, into digital systems.
• Transcribing information from physical documents, such as forms and surveys, into digital formats.
• Conducting quality control checks on data entered by other team members to ensure accuracy and completeness.
• The role requires a high level of accuracy and attention to detail, as the data entered must be correct and free from errors.
In my role as an accountant, I was responsible for managing financial tasks, ensuring the accuracy and integrity of financial data. My key contributions include:
-Spearheaded accounting functions, including financial transactions, reconciliations, and reporting.
-Prepared financial statements and reports for management review.
-Contributed to the timely completion of month-end and year-end financial closing processes.
-Demonstrated proficiency in using accounting software (MDW & M,COP) to streamline processes and enhance overall efficiency.
-Collaborated with internal auditors during annual audits, providing necessary documentation and explanations. Successfully passed all audits with minimal findings.
-Prepared comprehensive financial reports, including Ledger, Bank Statement, Petty Cash etc. statements. Ensured compliance with accounting standards and regulatory requirements.
-Conducted regular reconciliations of bank statements and general ledger accounts, identifying and resolving discrepancies promptly.