概要

As a dedicated Computer Science student in my fourth semester, I bring a blend of academic excellence and practical experience. My role as a virtual call center agent has honed my communication skills and ability to work effectively in a team. Volunteering with the Career Services Office has strengthened my interpersonal and mentoring abilities, allowing effective collaboration with diverse backgrounds. My experience has provided valuable insights into customer service dynamics and enhanced my adaptability to evolving challenges. With a commitment to supporting various departments, I have conducted thorough research, contributed to decision- making processes, and prepared comprehensive presentations and reports. My proficiency in programming languages, web development, data analysis, beginner-level software engineering and database management skills, as well as virtual assistance capabilities, positions me as a valuable asset ready to make meaningful contributions from day one.

项目

Chatbot for Customer Support (SE)
Colour sensing and line following robot
Spaceship pygame
• Car rental console based project in programming 1

工作经历

公司标识
virtual call centre agent
waada
Oct 2023 - Jan 2024 | Lahore, Pakistan

学历

Forman Christian College
学士, BSc, ‎
Computer Science
CGPA 3.1/4
2026

技能

中级 Business Development
中级 Email Marketing
中级 Adaptability
熟练 Chat Support Skills
熟练 Client Acquisition Skills
中级 Client Dealing 
熟练 Communication
熟练 Communication Skills
中级 Computer Proficient
熟练 continuous learning
中级 Coordinaton Skills
初学者 CRM
初学者 CRM Management
熟练 Customer Care Representation
熟练 Customer Contact Skills
初学者 Data Collection
中级 Data Management
中级 Digital Communication Skills
熟练 Feedback and Assessment
熟练 Fluent in English
熟练 Live Chat Handling
中级 Microsoft Excel
中级 Multitasking Skills
中级 Online Research Knowledge
中级 Online Teaching Skills
中级 Operations Management
熟练 Outstanding Time Management
熟练 Persuasion Customer
熟练 Problem Solving
中级 Problem-Solving
熟练 Remote Team Management
熟练 Sales
中级 Strong grasp of Computer Science ,Maths
初学者 Strong Mathematical Knowledge
熟练 Student Handaling
中级 Teaching
熟练 Time Management
中级 Time Management
熟练 Use of Medical Equipment

语言

中级 英语

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