概要

Dedicated and Customer-Focused Call Center Agent with Half years of experience delivering exceptional service and support to customers across diverse industries. Proficient in handling inbound and outbound calls, resolving issues, and providing accurate information. Skilled in maintaining a positive and professional demeanor under pressure. Proven track record of exceeding performance metrics, including call resolution, customer satisfaction, and first-call resolution rates.Excellent verbal and written communication skills, combined with a strong commitment to delivering top-tier customer experiences.

学历

government
中级/A级, 理工系(医学预科), fsc medical‎
Madical
所占比重 78%
2023

技能

初学者 Active Listening
初学者 Adobe Photoshop op
初学者 Aesthetic Procedures Knowledge
初学者 Aseptic Technique Knowledge
初学者 Best Communication Skill
初学者 Call Handling
初学者 Cash Balance Management
熟练 Computer Knowledge
中级 Computer Network Operations
中级 Computer Profcient
初学者 Computer Proficient
初学者 Confidential Data Handling
中级 Content Writing
中级 Corel Draw
初学者 Curstomer Services
中级 Customer Contact Skills
初学者 Customer Dealing 
初学者 Customer Service
中级 Customer Services
初学者 Customer Support
中级 Data Entry
中级 Data Management
中级 Database
初学者 Digital Marketing
中级 Fluent in English
初学者 Front Office Support
中级 Grammar
初学者 Information Desk Handling
初学者 IT Support Responsibilities
中级 Listening to Customers
熟练 Microsoft Word
初学者 Monitoring Skills
中级 MS Excel
中级 Ms Expert
熟练 MS Office
中级 Multitasking Skills
初学者 Offset Printing Knowledge
中级 On Call Support
初学者 Outbound Marketing
初学者 Pressure Handling
中级 Printing
初学者 Problem Solving Skills
初学者 Report Writing Skills
初学者 Representation Skills
中级 Responsible
中级 Sales
中级 Sales Abilities
中级 Sales Management
初学者 Team Collaboration
初学者 Telemarketing

语言

中级 Saraiki
熟练 旁遮普语
熟练 乌尔都语
中级 英语