Visionary and goal-oriented IT Senior Executive with demonstrated experience in Planning, Develop and implementing cutting edge information solutions to address business opportunities. Develop Strategic plans for country wide IT implementation and operations for client services, product support, quality assurance and training. Initiate and enforce budget controls, addressing company need and promotion of growth. Adept at crisis management, trouble shooting, problem-solving and negotiations. Advance positive company image through internet. Experienced in joint application development, capacity planning, project and resource management, cross function team building and training.
· Development of a new software on IFRS standards. Duly load tested on server and cloud environment with relevant documentations etc.
· Support management on IT aspects and provide technical support to esteem clients by providing Effective support centers in Pakistan and Middle East.
· Implementation of IT Policies and procedures.
· Provisioning of a Data Center with DR Site for data protection. Implemented Open Source ERP (HR, Finance, Supply Chain etc. modules) with internet based workflows and approval system.
· Hired local IT resources for support in Pakistan.
· As a Project Manager, successfully implemented IFRS ECL software at a Major bank in Pakistan. Currently, working on the second implementation.
• Presentation and approval to establish IT Dept. with personnel at a group level.
• Established IT infrastructure at a Group Level including connectivity of various offices through wireless & fiber.
• Implementation of IT Policies and procedures.
• Establishment of a Data Center along with DR Site including Antivirus, firewalls, Intrusion Prevention System (IPS) for data protection with Centralized Email & Internet provisioning.
• Replaced old legacy PABX with IP Telephony (connecting all offices under one IP telephony exchange).
• Replacing old legacy system with a new Open Source ERP for Group’s three companies that are Dysin Automobiles, DEC & Fauz Engineering.
Reporting to the General Manager IT/ Director IT and leading a team of 40 plus resources for management of IT Operations as well as new project execution.
Accountable to define IT Strategies & Roadmaps including contracts with giants like Microsoft, Oracle Corporation, Symantec and other vendors for training & up to date software license for the entire Fauji Group.
Managing preparation, presentation and management of annual budget for the department along with oversight of IT operational infrastructure and deliver technology resources to development projects.
Managed the IT&MIS Dept as Head of Department with a team of 40 plus professional from 2009 to 2012.
Updating the Board of Directors on an adhoc basis on new technologies & solutions.
Responsible for business process analysis, solution design, research & adaptation of technologies, integration of softwares and planning & deployment of hardwares suitable for those softwares.
Involved in providing technical guidance & in-house consultancy services to entire Fauji Group, including all sister concerns, for implementation of IT initiatives.
Spearheading a committee of IT Experts, for discussions on requirements/new projects of each sister concerns in selecting proper solutions and reduce the timeline & budget for the projects.
Coordinating with cross-functional teams to ensure most effective and comprehensive services are provided to the users by the Information System.
Providing regular technology assessments to enhance operations and standardize services by implementing standard software/hardware platforms and training programs.
Preparing and presenting an adhoc updates on new technologies & solutions to the Board of Directors, enabling them for new investment decisions.
Supporting third party vendors with technical guidance/assistance for customization/adaptation of Oracle Financials (OF - ERP) and design of requisite hardware infrastructure.
Reported to the MD and led a team of 7 resources for IT operations from Pre-Sales to Post Sales, including smooth services to various customers.
Managed to liaison with HP to provide business automation solutions (simplified/ complex) to the customers, while introduced new products to HP Dealers/partners on behalf of HP.
Involved in allocation of tasks based on team strength in order to comply with agreed SLA with different clients, during service delivery on HP products.
Spearheaded update of technical documentations, parts inventory as well as budgetary task (including IT support budget) for the office and day-to-day control.
Provided Training/Technical/Product information on current/new technologies on behalf of HP to its dealers/partners/end users/companies
Coordinated with Regional as well as Central Hewlett Packard (HP) Office regarding various design, implementation, support and technical issues.
Engaged in providing backend support (Level-3) for corporate MIS/IT Departments/System Administrators as well as updates to Sales team on various trends/new technologies for cost effective solutions from HP.
Performed daily team administration routines as well as team development and people management activities to improve team productivities.