概要

Resourceful Banking professional, well versed in the workings of the financial market and customer care to successfully manage a portfolio of consisting of high income clients. Seeking a challenging position at a reputable financial institution that allows for further career growth.

工作经历

公司标识
Credit Administrator Officer (CAO)
Khushhali Microfinance Bank Limited
Feb 2024 - 代表 | Jauharabad, Pakistan

Review loan requests and compliance.
Assess client\'s financial status.
Evaluate creditworthiness and risks.
Collateral documentation.
Evaluation of collateral securities in accordance with credit approval.
Insure save keeping of credit securities of documentation.
Completion of pre disbursement formalities in line with credit administration
and operational procedure.
Contact clients to gather financial data and documentation.
Analyze risks and approve or reject loan requests.
Calculate financial ratios
Set up payment plans.
Insure compliance and credit policies.

公司标识
Customer Service Officer
Khushhali Microfinance Bank Limited
Jul 2023 - Feb 2024 | Jauharabad, Pakistan

Providing exceptional customer service: Ensuring that all customer inquiries, requests, and concerns are addressed promptly and effectively to enhance customer satisfaction and loyalty.

Assisting customers with account services: Opening new accounts, processing account transactions,
updating customer information, and resolving account-related issues in compliance with bank policies and regulations.

Promoting bank products and services: Educating customers about the bank\'s products and services,
including deposit accounts, loans, credit cards, and investment options, and cross-selling relevant
products to meet their financial needs.

Resolving customer complaints: Addressing and resolving customer complaints and escalations in a timely and professional manner to ensure a positive resolution and maintain customer satisfaction.

Providing financial guidance and assistance: Assisting customers with basic financial inquiries, such as account balances, transaction history, interest rates, and loan eligibility criteria, and guiding them on financial management best practices.

Maintaining customer records: Updating and maintaining accurate customer records, documentation, and transaction logs in the bank\'s database systems to ensure data integrity and security.

公司标识
Cash Officer (Teller)
Khushhali Microfinance Bank Ltd.
Nov 2022 - Jul 2023 | Jauharabad, Pakistan

Preparation of all cash related statements required by SBP and Head Office.
Cash receipt payment / sorting / posting.
Utility Bills collections/ Cross Branch Transactions.
Balance the cash at the end of the day
Assist in achieving the goals / targets of the branch
Ensure minimum waiting time for customers while doing cash transactions and deal each customer politely & with courtesy.
Use of Cashbooks Manage concerns and queries of customers efficiently and promptly.

学历

Govt. College of Commerce Jauharabad District Khushab.
中级/A级, , ‎
Accounting, Finance and Banking
所占比重 74%
2014
Dar-E-Arqam Schools Jauharabad
大学入学/0级, , ‎
Computer Science
所占比重 63%
2014

技能

熟练 Accoount Management
熟练 Accounts Payments Handling
熟练 Administration Knowledge
熟练 Bank Reconciliation     
熟练 Business Development Strategies
熟练 Cash Balance Management
熟练 Cash Calculation
熟练 Cash Collection
熟练 Cash Flow Management
熟练 Cash Flow Reporting
熟练 Cash Handling
熟练 Compliance
熟练 Content Blogging
熟练 Content Development
熟练 Content Optimization
熟练 Coordination Skills
熟练 Creative Writing
熟练 Credit Management
熟练 Customer Dealing
熟练 Customer Dealing 
熟练 Daily Reports Management
熟练 Lead Genaration
熟练 Market Knowledge
中级 Microsoft Excel
熟练 MS Office
熟练 Petty Cash
熟练 Proposal Writing
熟练 Quality Control Processes Command
熟练 Relationship Management
熟练 Report Writing Skills
熟练 Reporting Skills
熟练 Risk Management
熟练 Team Motivation
熟练 Technical Writing
熟练 Teller Operations
熟练 Teller Services
熟练 Transaction Management

语言

熟练 乌尔都语
熟练 Saraiki
熟练 英语