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Irshad Ahmad
CCT Calling and IVR Agent
Daraz.pk - Faisalabad, Pakistan
概要
Aspiring Chartered Accountant, possess strong analytical abilities, proficiency in data management tools and a commitment to accuracy and efficiency. Eager to leverage my skills and knowledge to solve real-world problems in your organization
工作经历
CCT Calling and IVR Agent
Daraz.pk
Aug 2022
- 代表
| Faisalabad, Pakistan
Resolved customer issues in a timely and efficient manner, consistently exceeding customer satisfaction goals.
Empathized with customers and resolved their issues in a fair and equitable manner.
学历
Institute of Chartered Accountants of Pakistan
证书,
Chartered Accountant
Accounting and Finance
Incomplete
2023
Punjab college of science
中级／A级,
理学院(工程预科),
FSC
Pre-engineering
所占比重 88%
2021
Govt. High School 200 R.B Faisalabad
大学入学／0级,
科学,
matric
Science
所占比重 96%
2019
技能
中级
Account Management
中级
Accounting
中级
Accounts Administration
中级
Accounts Adminstration
初学者
Accounts Management
熟练
Active
熟练
Active Reports
熟练
Activity Coordination
中级
Administrative Management
中级
Adobe Photoshop
中级
Analytical Skills
中级
B2B Business Development
初学者
Bookkeeping
中级
Business Development Process
中级
Business Development Strategies
熟练
Call Handling
中级
Cash Collection
中级
Cash Handling
熟练
Chat Support
熟练
Cleaning
熟练
Client Dealing
熟练
Client Dealing
熟练
Close Attention to Detail
熟练
Cold Calling
熟练
Communication Skills
中级
Company Presentation Skills
中级
Complaint Management
熟练
Compliance adherence
中级
Computer Literate
熟练
Computer Operations
熟练
Computer Proficient
熟练
Coordination Skills
中级
Corel Draw
中级
Credit Control
熟练
Critical Thinking
初学者
CRM
熟练
Cross-Cultural Communication Skills
熟练
Customer Acquisition Skills
熟练
Customer Care Representation
熟练
Customer Satisfaction Management
熟练
Customer Support
熟练
Data Analytics
熟练
Data Comparison
熟练
Data Entry
熟练
Data Extraction
熟练
Data Management
中级
Data Miniing
中级
Data Mining
中级
Database
中级
Dispatch Skills
语言
熟练 旁遮普语
熟练 乌尔都语
熟练 英语
