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概要
A brief of my review of my credentials will confirm that I am capable of serving as the catalyst for achieving revenue
objectives and organic growth through effective contributions. I am (GRADUATE) with around 8 years’ experience of Client relationship Manager, Sales and marketing Executive in well-known multinational organization.
I have been associated with InfoSpain,Ufone Telecom,Touchstone and MTBC (Medical Billing Company ) as a Senior sales &Marketing Executive and as a Client relationship manager
工作经历
Technical Support Executive
• Key Responsibility:
Provide demonstration to new leads regarding our NEMT dispatching Software on WebEx
• Send WebEx invitation to existing client regarding deliverable trainings
• Answer Support quires over the phone or received in email
• Deal with clients if any customization required in developed system
• Send Quotes related to our dispatching system
• Assigned task to developer regarding different projects or support related issue
• Troubleshooted system issue via live screen sharing
• Maintain daily tickets generated at support level
CRM
• Manages the customer service operations, which deals directly with customers and is the first point of contact.
• Responsible for maintaining and developing client-business relationships.
• Develops, tracks and reports key performance measurements for the unit.
• Oversees cross functional work areas targeted to resolve issues raised by customers.
SLE
• Full Time role to provide counseling services to overseas students
• Enroll students in recommend University after complete counseling and verification
• Provide counseling services to internal students via Live Chat/ Email/ or Phone Call
• Calculate and transmit weekly sales and product to headquarters
