概要

To work for the prestigious organization with all my efficiency, diligence and integrity for taking the company to the next level and enhancing the profits of the company and heightening the strong customer rapport. My active experience and communication skills can help in achieving the customer satisfaction

项目

Retail Network expansions

工作经历

公司标识
Sr. Executive Retail Operations
Digital World Pakistan
Jul 2021 - 代表 | Lahore, Pakistan


Responsible for manage the operations of all branches and EDP, s.
Preparing the branches and EDP, s audit plan and conducting the audit process as per set SOP, s.
Responsible for preparing the monthly and annual Receivable Reports.
Follow up the payments which has overdue the credit period days set by the company.
Monthly preparing the Credit Limit analysis report for dealers and change their credit limits as per required according to their payment history.
Preparing the daily sales, collection and deposit report for all the branches and EDP, s.
Daily coordinate with all branches and EDP’s regarding their operational matters and providing resolution for the queries.
Monthly preparing the tax Challans Reports for all branches and EDP’s.

公司标识
Operations Manager
Popcorn Place
Oct 2019 - May 2021 | Dammam, Saudi Arabia

公司标识
Operations Manager
POSH BITE COMPANY LLC
Dec 2013 - Feb 2019 | Dubai, United Arab Emirates

• Direct and supervise retail staff across several retail outlets to ensure they meet set objectives
• Provide training to retail employees to develop their skills and enhance their job performance
• Ensure compliance with company policies and procedures
• Provide solutions that address performance issues in a timely and effective manner
• Monitor the activities of the customer service department of retail outlets to ensure a satisfied clientele
• Contact store managers and other retail staff to communicate relevant information
• Mentor and motivate sales staff to put in their best in order to achieve financial goals
• Develop and implement budget and plans for retail operations
• Visit retail establishments to ensure efficient and effective management as well as high performance sales
• Develop policies for the merchandising of goods in retail stores
• Monitor inventory levels to determine the need for stock supply at each retail outlet
• Ensure compliance with health/safety policies and procedures at retail sites
• Listen to customer complaints to address & resolve their issues
• Evaluate operational and financial records to determine sales performance of a retail store.

公司标识
Assistant Store Manager
BHS ( Al Maya Group)
Jun 2010 - Aug 2013 | Dubai, United Arab Emirates

British Home Store (UAE) June 2010 to August 2013
Assistant Store Manager
Responsibilities:
• To make the store individual sales plan.
• Motivate to store sales team for achieving sales target.
• Gives awareness to staff about market positions.
• Managing the stock supply and demand.
• Handling the stock shortage.
• To make staff schedule according to store requirements. .
• To make the cash and bank statements on daily basis.
• To make the staff salary sheets and attendance details through ATS Systems and manually also.
• To analysis the sales reports to know about sales achievements and last year’s sales targets analysis.
• To analysis stock reports to make sure the maximum availability of stock on the floor.
• To make the department wise sales reports and analysis the top selling departments in the store and make sure the availability of top selling department on floor.

公司标识
Team Member
KFC
Dec 2007 - Oct 2009 | Lahore, Pakistan

Responsibilities
• To collect the data from customers feedback.
• Maintain the closing stock report.
• Maintain LIFO FIFO for stock record.
• Follow up all the company food policy standards.
• To handle the pos machine.

学历

The Superior College
硕士, , MBA‎
Finance
所占比重 65%
2010
University of the Punjab
学士, , B.Com‎
所占比重 51%
2007
LAHORE BOARD
中级/A级, , I.Com‎
所占比重 48%
2005
LAHORE BOARD
大学入学/0级, , Matric in Arts‎
所占比重 50%
2003

技能

熟练 Quality Assurance
熟练 Account Management
熟练 Accounting Skills
熟练 Accounts Administration
熟练 Accounts Finalization
熟练 Accounts Handling
熟练 Accounts Receivable
熟练 Active Listening
熟练 Aesthetic Procedures Knowledge
熟练 After Sales
熟练 Amin Management
熟练 Analytical Skills
熟练 Analytical Thinking
熟练 Audit Management
熟练 Audit Reports Management
中级 Banking
中级 Basel Implementation
熟练 Binding Knowledge
熟练 Branch Management
熟练 Branch Support.
熟练 Brand Development Strategies
熟练 Brand Management
中级 British Accents
熟练 Build Strong Teams
熟练 Business Development
熟练 Business Development Process
熟练 Business Development Process 1
熟练 Business Development Strategies
熟练 Business Orientation
熟练 Business Strategy
中级 Candela
中级 Candela Software Command
初学者 Career Development Coaching
熟练 Chat Support
熟练 clearance
熟练 Client Dealing
熟练 Client Followup
熟练 Client Relations Management
熟练 Client Relationship
熟练 Client Relationship Management
熟练 Clint Services
熟练 Clothing Retail Operations
熟练 Committed to Customer Services
熟练 Communication Skill
熟练 Communication Skills
熟练 Computer Operations
熟练 Configuration Switches
熟练 Configuring Software
熟练 Conflict Management
熟练 Conservation Awareness

语言

熟练 旁遮普语
中级 阿拉伯语
熟练 英语
熟练 乌尔都语