Highly skilled professional with proven track record of streamlining procurement, operations management, human resource management and office administration functions and taking on significant challenges. Goal-oriented team player with ability to make difficult decisions in a fast-paced environment. Professional and organized individual willing to take the lead on any project. Instrumental in spearheading human resource policies, including recruitment, promotions, training, disciplinary action, and employee benefits administration, workforce reductions, and compensation structure. Effective at building organizational capabilities through clear understanding of the business context, engaging line management in establishing the requisite change road map and benchmarks for accountability and business results. Excellent communicator with background in coordinating communications between multiple levels of management.
Assist with project accounting and financial management, particularly strict adherence to Chemonics policies and procedures,
UNICEF rules and regulations, and Pakistani laws:
Manage events including training venues/ booking of rooms for accommodation at hotels for national personnel/
international experts, training participants and project staff as and when required.
Organize/ co-ordinate logistics management of trainings
Follow up with suppliers for timely submission of quotations
Coordinate with requester/ vendor for finalization of specifications before issuance of RFQ's
Follow up with suppliers for timely completion of work orders
Coordinate and process service contracts for office equipment i.e. generator, photocopier, fax and telephone
exchange, etc.
Arrange and process printing material for meetings/ trainings
Processing all invoices from the vendors, service providers, consultants for procurement/ services rendered.
Ensure completion of support documents before submission of invoices to finance for payment.
Disburse per diems to meeting participants on a need basis.
Monitoring vehicle maintenance / repair / fuel consumption.
Look after office building, equipment maintenance and maintain record of office inventory including furniture,
equipment and devices in field and provincial offices
Assist with project accounting and financial management, particularly strict adherence to Chemonics policies and
procedures, UNICEF rules and regulations, and Pakistani laws.
Ensure incurred costs are allowable, allocable, and reasonable in accordance with UNICEF cost principles and
Chemonics policies and procedures.
Prepare petty cash vouchers as and when needed
Support the Finance team in budgeting and providing expenditure progress
Verify and present complete travel expense claims for staff.
Any other task assigned by the supervisor.
As an Admin and Finance Associate my duty is to make sure the availability /booking of the (Rooms and Conference Halls for Trainings/meetings).
I also help the Hotel Management to reduce the conflicts in assigning the rooms by my physical existence at Hotel’s reception.
I also manage the head counts of participants at (Breakfast/Lunch/Tea Time) to check that everything is going according to the plan and in the budget.
I make sure the availability (ready to use) of the Laptops, Multimedia, Printers, Banners, Photographer, Training Material and Stationery items etc.
I also help my team into documentation and in all other work office.
I ensure the availability of cash and make cash payments/disbursements to the participants of the trainings.
Make Travel Arrangements, Air Ticket bookings, Travel Request Forms, Travel Expense Sheets, Travel Allowance and other Reimbursements and claims.
Provide Administrative and Logistics Support to all vLMIS Scale Up Project Trainings and in the field activities at different location of Pakistan.
I saved Approx. PKR. 258,450/- Rupees with my negotiation skills and get free services against this amount.
I try my best to make sure that everything is on time and perfect according to the plan to successful implement of this project. I performed my duties with full responsibility. Data management of all material related to office operations Assist in making attendance sheets and maintaining record of trainings Assist in managing printing material, folders, stationery for trainings/meetings Assist in reconciling all invoices from the vendors, service providers, consultants for procurement/ services rendered Complete support documents before submission of invoices to finance for payment. Disburse per diems to meeting participants on need basis. Making of the purchase order after reviewing the bids from vendors. Any other task assigned by the Manager
Assist the Project provincial team, Punjab, in various project activities, including research, writing, editing documents and developing presentations.
Support the provincial supply chain unit relevant to the individual’s area of expertise.
Assist the provincial team in data analytics and summary
Produce research and share best global practices for change management approach, including identification of interdependencies and impact.
Assist the supervisor in undertaking all project interventions as per the approved workplan
Coordinate between employees based in the provincial office, Punjab, and FO Islamabad team to provide administrative support
Assist the HR Manager in completing the documentary requirements of the provincial office, as and when needed.
Assist the Assistant Logistics Manager in performing administrative and logistical tasks e.g. completion of TRFs, expense reports, etc.
Coordinate with the FO Islamabad, to provide operational support to the provincial team, as and when required.
Ensure the maintenance of manual records of financial data related to petty cash expense.
Assist the Operations team in keeping an updated inventory and Procurement record
Deliver services and support to corporate/business end-users (post paid)
Interact with end-users to provide and process information in response to inquiries, concerns, and requests about products and services
Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests
Follow standard processes and procedures and offer alternative solutions where appropriate with the objective of retaining end-users
Dealing with inbound & outbound handling, administrative and routine work
Using tools SIEBEL, MOBICS, ADM, EFRONT, LMS, CRBT, PRBT
Resolving all requests, complaints and issues of the corporate customers
Introduce New Products & Services to the clients
Sales of Products & Services to the New/Existing clients
Sales follow-up by the Out bound team
Attracted potential customers by answering product and service questions; suggesting information about other products and services
Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Contributed to team effort by accomplishing related results as and when needed
Listened attentively to customer needs and concerns; demonstrate empathy
Communicated effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests
Contributed ideas on ways to resolve problems to better serve the customers and/or improved productivity
Used tools CRM, Tracer, SMT, Fixing browsing, e-mailing, port forwarding, DVR & IP pool issues
Resolved all LAN, WAN connectivity, trouble shooting and configuring various modems problems and performed data entry relative to DSL package, internet & modems
These are the key responsibilities:
Kept systems in running position
Handled and resolved hardware and software Issues
Dealing with clients in terms of Sales and solving their issues