Overseen daily operations of multiple franchise locations, ensuring smooth and efficient business processes.
Trained and supervised staff, ensuring high levels of customer satisfaction and quality food preparation.
Implemented cost-saving measures and streamlined supply chain processes, resulting in a 15% decrease in operating costs.
Conducted regular audits of franchise locations to ensure compliance with company policies and procedures, and took corrective action as needed.
Developed and maintained relationships with franchise owners, ensuring open lines of communication and resolving any operational issues in a timely and professional manner.
Worked closely with marketing and sales teams to develop and implement promotions and new menu items, driving sales and customer engagement.

Club Kitchen is a quick service restaurant chain that specializes in offering high-quality food and exceptional customer service. As an Operations Manager, I was responsible for managing the franchise operations and ensuring that each location was running smoothly and efficiently. This role allowed me to gain valuable experience in managing people, processes, and systems, and to develop my leadership and problem-solving skills.

Oversee the entire inventory and supply chain process, ensuring the efficient and timely delivery of goods to meet customer demand.
Develop and implement inventory management systems, reducing stockouts by 25% and increasing inventory accuracy by 30%.
Negotiate with suppliers to secure favorable pricing, lead times, and payment terms, leading to a 10% reduction in supply chain costs.
 Monitor inventory levels and adjust purchasing plans accordingly, ensuring adequate stock levels while minimizing overstocking.
Lead and manage a team of inventory and supply chain specialists, providing training and support to enhance their performance and development.
 Vegas.pK is a leading provider of beauty Products more than 500+ Brands from around the Globe, serving customers in various retail channels. In this role, I have honed my expertise in inventory and supply chain management, leading to a more efficient and effective supply chain operation. I have developed strong negotiation and leadership skills and gained a deep understanding of inventory management systems and technologies.

Managed a team of up to 40 employees, including hiring, training, scheduling, and performance management.
Ensured customer satisfaction by delivering fast, friendly, and accurate service, and responding to customer complaints in a timely manner.
Overseen food preparation and quality control, ensuring that all menu items were prepared according to company standards and food safety regulations.
Managed inventory levels, ordered supplies, and minimized food waste to increase profitability.
Handled daily financial transactions, including balancing the cash register, making deposits, and maintaining accurate records.
Implemented marketing and promotions, such as new menu items and local events, to increase customer engagement and sales.
Maintained a clean, well-stocked, and safe restaurant environment, performing routine inspections and handling any necessary repairs.
At McDonald's, I have honed my management skills and gained valuable experience in the fast food industry. I have a strong understanding of the company's policies and procedures and a commitment to delivering exceptional customer service.