Regional Sales and Business Development :
PVC Resin, uPVC Pipes, and uPVC Windows Market | South Region[Include the company and role timeframe if applicable]

Sales Execution: Successfully managed sales and distribution of Flexible Packaging Films, PVC Resin, uPVC Pipes, and Windows across the South Region market.
Team Collaboration: Contributed to a positive work environment by fostering teamwork and maintaining effective interpersonal communication.
Client Coordination: Regularly visited customers to build and strengthen relationships, ensuring long-term business success.
Order Management: Coordinated with Engro Polymers' Think PVC team for order processing, ensuring seamless operations.
ERP & SAP Expertise: Created and managed quotations, sales contracts, and orders with adherence to payment and credit terms.
Market Analysis: Conducted market research to identify sales opportunities, analyze competitor pricing, and understand market trends.
Factory Collaboration: Facilitated factory visits to address customer complaints, develop production plans, and introduce new products.
Exhibition and Social Media: Actively sought sales opportunities through networking, attending exhibitions, and leveraging social media marketing.
Customer Satisfaction: Resolved customer complaints within stipulated timeframes by liaising with factory operations.
Documentation Handling: Safeguarded sensitive information through proper documentation, data entry, and record-keeping protocols.

Sales Leadership: Directed sales initiatives for ready-mix concrete, building materials, and project supplies, ensuring 15% year-on-year revenue growth.
Client Engagement: Built and maintained strong relationships with corporate and industrial clients through regular customer visits and proactive communication.
Key Account Management: Managed CIVIL, RCC/PEB/MBS, and MEP (Electrical, HVAC, and FFS) sales pipelines, improving lead maturity by 20%.
Tender Management: Conducted tender searches and proposals for project expansions, securing high-value contracts with top-tier clients.
ERP & SAP Expertise: Developed and processed quotations and sales contracts with all necessary information, ensuring compliance with agreed payment terms and customer requirements.
Market Research: Analyzed competitors’ pricing, product quality, and market trends to identify sales opportunities and adjust strategies effectively.
Complaint Resolution: Handled customer complaints and resolved issues within stipulated timeframes by liaising with the factory and stakeholders.
Proposal Design: Created compelling proposals and coordinated with contractors, builders, architects, and structural consultants in Karachi.
Networking and Marketing: Actively sought new sales opportunities through networking, exhibitions, and social media marketing, increasing client engagement.

Revenue Growth: Achieved a 30% increase in sales revenue by leading initiatives for uPVC Windows and Doors, PVC Ducts, Pipes, Films, and Wall Panels.
Client Relations: Cultivated relationships with high-profile clients such as ARA, Tabba Group, Gohar Group, and Soorty Group, contributing to long-term business success.
Strategic Sales: Designed and implemented sales plans, including market surveys and client meetings, driving a 20% improvement in client retention.
Technical Expertise: Developed quotations, shop drawings, and agreements, streamlining project workflows and improving delivery timelines.
Event Leadership: Represented the company in major industry exhibitions, including IPEX (2017-2020) and Build Asia (2016-2022), boosting brand recognition.
Marketing Strategy: Launched targeted campaigns for product promotion, leveraging market and competitor analysis to introduce new offerings successfully.

Company Overview: (Software House) (Group of Ammar engineering Services)


Social Media / Digital marketing / ERP software modules sales department.


B2B sales Corporate & industrial client


key accounts management


22000:2005, haccp, halal, kosher, global gap, brc, allgmp like food and cosmetics (22716) Certification (preparing& renewing quality management system documents) co-ordination with certification body


ISO and other certifications


 

Customer Service: Delivered exceptional customer care in the Mobile Financing Services Department by resolving queries and complaints efficiently.
CRM Expertise: Gained hands-on experience with advanced CRM platforms, including Seibel, Efront, and VAS applications, ensuring seamless customer interactions.
Technical Support: Utilized tools such as Mobi-tone Portal, MFS financial software, CRIS, and NADRA systems to address customer concerns effectively.
Backend Operations: Managed backend systems for Mobicash and GPRS departments, ensuring accurate and timely processing of customer data and transactions.
Client Relations: Demonstrated strong interpersonal skills to convince and retain clients, contributing to high customer satisfaction rates.
Problem Resolution: Played a key role in resolving customer issues, enhancing the overall service experience and loyalty.