A Management Professional with more than 22 years of experience in banking industry skilled in retail portfolio, remittances, trade finance, settlements, credit disbursal, credit monitoring, documentation, CRM and human resource management also having strong analytical amp communication skills.
Looking after Trade Business for Lahore Region comprising of 133 branches.
Responsibilities are:
To increase banks market, share by creating new avenues of Trade Business Solutions for top clients from industry through network of branches under supervision and also focusing on ways to enhance ETB Trade volume of valued clients.
To assist Divisional Head to implement the business strategy, responsible for client / business origination and coverage, as well as achieve sales targets.
To ensure that highest professional standards of customer service is provided with an end to secure both new business and to deepen the existing business relationship.
To manage the development and implementation of Sales, Marketing Strategies and Structuring of mature trade deals.
Coordination with trade processing center of the bank for ensuring observance to commit / agreed TATs accuracy and efficiency levels while making sure compliance to internal and external guidelines.
Manage and monitor all trade transactions are processed in line with the bank’s laid down policies & procedures and are in compliance with all internal / external regulatory requirements.
Directly correspondence with SBP, H.O. and all respective departments regarding trade related queries/issues.
Meeting with fresh & existing clients for trade initiatives & deposit and discuss with them for all trade related issues.
Branch Manager at New Garden Town, Circular Road, Shah Alam, Royal Park Branch in Lahore region.
Responsibilities were:
Manage overall Marketing and Business Development of the Branch;
Oversee the Branch affairs and administration with focus on achieving Bank’s Objective;
Ensure that check and control systems are in place;
Accord Approval for the opening of new accounts;
Dealing with all matter pertaining to premises and equipment;
Ensure Compliance with procedural standards and guidelines issued by competent authorities;
Achievements
Increased Deposit Base by 320 M from 710 M to 1030 M during my tenure at Royal Park branch, Lahore.
Mobilized Deposit of Rs.175.000 (M) against Target of Rs.96.000 (M) at Shah Alam Branch, Lahore.
Enhanced Deposit Base by 200 M from 720 M to 920 M at Circular Road Branch, Lahore.
Branch Manager at New Garden Town Branch from Jan 2011 to Sep 2012
Responsibilities were:
Manage overall Marketing and Business Development of the Branch;
Oversee the Branch affairs and administration with focus on achieving Bank’s Objective;
Ensure that check and control systems are in place;
Accord Approval for the opening of new accounts;
Ensure Compliance with procedural standards and guidelines issued by competent authorities;
Achievements
Improved Audit Category from C to B in Year 2011 & then B+ in the Year 2012.
Mobilized Deposit of Rs.220.000 (M) in Year 2011 & additional Rs.380.000 (M) in the Year 2012.
Responsibilities were:
Manage overall Operations of the branch with Standard Procedure Manual and Banking Practices;
Maintain high-level of customer service in the branch with emphasis on efficiency at the cash counter;
Ensure that check and control systems are in place;
Accord Approval for the opening of new accounts;
Ensure proper control in the operation of Lockers and other services provided by the Bank;
Supervision of Expenses Budget;
Ensure that all security documents are kept in fireproof safes under dual control and registers for documents are maintained to keep track of their movement.
Achievements
Improved Audit Category from C to B.
Mobilized Deposit of Rs.183.000 (M)
Responsibilities Were:
Supervision of Hub Operations Manager Falling in Retail Central Region,
Maintain liaison with Area Manager (Retail / Corporate) for smooth delivery of Customer Service and prompt removal of any process gaps / process disconnects,
Co-ordinate with Centralized Account Opening & Cards Services for Rectification of Discrepancies in account opening process and other ancillary services, along with observance of CDD/EDD polices of Bank & SBP
Piloting the Internal, External and SBP in Branches in my Region and ensuring prompt compliance to any exceptions raised therein.
Facilitate branches in compliance, audit (Internal/External) and reviews the field working.
Responsibilities Were:
Manage overall Marketing and Business Development of the Branch;
Oversee the Branch affairs and administration with focus on achieving Bank’s Objective;
Ensure that check and control systems are in place;
Accord Approval for the opening of new accounts;
Dealing with all matter pertaining to premises and equipment;
Ensure Compliance with procedural standards and guidelines issued by competent authorities;
Additional Responsibility:
Prepared Survey Report for all the upcoming branches in the central region.
Successfully commissioned new branches in the Central region of the country.
Responsibilities were:
Manage overall Operations of the branch with Standard Procedure Manual;
Maintain high level of customer service in the branch with particular emphasis on efficiency at the cash counter;
Ensure that check and control systems are in place;
Accord Approval for the opening of new accounts;
Ensure proper control in the operation of Lockers and other services provided by the Bank;
Supervision of Expenses Budget;
Ensure Compliance with procedural standards and guidelines issued by competent authorities;
Ensure that all security documents are kept in fireproof safes under dual control and registers for documents are maintained to keep track of their movement and
Review all Trade Finance related transactions on regular basis and suggest remedial measures to Branch Manager.