概要

Bachelors in Computer Science

工作经历

公司标识
Mobile Financial Services(Mobicash) with Waseela Bank
(Mobilink) Contact Center karachi
Sep 2012 - 代表 | Karachi, Pakistan

公司标识
Team Lead (Customer Services)
(Mobilink) Contact Center karachi
Jun 2005 - Aug 2012 | Karachi, Pakistan

学历

University of Karachi
学士, , B.S in Computer Science‎
Computer Science
2005
D.J. Sindh Govt. Science College, Karachi
中级/A级, , FSc (Pre Engineering)‎
Chemistry
2000
Karachi Public School/ Secondary Board Karachi
大学入学/0级, , Matric In Science‎
Science
1998

技能

熟练 Call Tracking Metrics
初学者 Client Service Tracker
熟练 CRM Command
熟练 Customer Interaction Management (CIM)
初学者 Excellence Standard
中级 Handling Assignments
中级 MS Access
初学者 MySQL
熟练 Production Quality Monitoring
中级 Reference Manager
初学者 Skype
熟练 Social Studies Subject Command
熟练 TeamSupport
初学者 The International Customer Service Standard
初学者 Windows

语言

熟练 旁遮普语
熟练 乌尔都语
熟练 英语