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工作经历
Business Development Executive
Facebook sharing
International sharing
WhatsApp broadcasting
Pressure handling
Online rides bookings
Best customer service on calls
Customer care calls
Rides enter in portal
Search new data & calls to new customers to Join Oyla
Update partners status
Check partners performance on daily basis
Check partners fuel average
Cars Inspection
Calls to Corporate clients & set meeting with them
Meetings with corporate clients
Emails to Corporate clients
Make new ideas for business promotion
All files update accordingly
Attendence register update accordingly
Front Desk Officer + Shift In Charge
Meet & Greet to CustomerAssist to customers for floors,Brands & food court areaResolve customer problemsMake promotional announcements for customersCheck customer footfallMake activity plannerSupervise tenants shopsCheck lost & found Make duty roaster of staffDirectly report to HOD
Customer Service Officer
Answer Customer Questions
Escalate Customer Issues
Provide general Customer support
Update customer Records
Assist the sales team
Manage customer service / information counter
Attend to shoppers and tenants enquiries and feedback
Assist in the execution of the malls promotions and events
Assist in sale and redemption of vouchers
Managing malls Loyalty Program redemptions, enquiries and all aspects of support
Promotional announcements
Make return & exchange bills
Get customer feedback
Response to all calls from customers
CRO
Understanding Parents Concerns
Communicating within the Organization
Investigating Problems
Training Staff Public Relations
Monitoring Competitors