概要


To be a part of well reputed organization which provides steady career growth along with job satisfaction & where i contribute best of my knowledge & skills for the betterment & growth of organization.


工作经历

公司标识
Sales Executive (International Sales)
Jupiter Dispatch Services
Feb 2024 - 代表 | Lahore, Pakistan

公司标识
Sales Executive (International Sales)
Nopex Services
Nov 2022 - Feb 2024 | Lahore, Pakistan

公司标识
Manager Administration & Marketing
Zaib Builders & Developers
Jul 2021 - Oct 2022 | Gujrat, Pakistan

公司标识
Assistant Manager Customer Services
National Furnishers
Dec 2018 - Jul 2021 | Gujrat, Pakistan

Resolve products/service problems by clarifying customer complaints.
Manage large amount of incoming calls,
Identify and asses customer\'s needs to achieve satisfaction,
Build sustainable relationships
Handle complaints, provide appropriate solutions
Follow-up
After Sales Services
Looking after the team & team work for ensuring the quality services
Coordination / Meetings/ Correspondence with all concerned Departments
Follow communication procedures guidelines and policies.
Compile reports on overall customer satisfaction.

公司标识
Admin Officer
City Public School, Lalamusa.
Aug 2015 - Dec 2018 | Lalamusa, Pakistan


Prepare regular reports on expenses and office budgetsOrganizing a filing system for important and confidential documentsPrepare daily reports and correspondenceAbsent reporting to parentsArrange tripsArrange PTM'sResult compilation etc.

公司标识
Financial Consultant
Dubai Islamic Bank Pvt. Ltd. Lalamusa
Mar 2015 - Jul 2015 | Lalamusa, Pakistan


Selling banking products/services.CorrespondenceMVR'sEnsure quality services up to Organization Standards.Contributes to team effort by accomplishing related results as needed.Client Satisfaction

学历

Virtual University of Pakistan
硕士, 工商管理硕士学位, Masters in Business Administration‎
Management
2014
Virtual University of Pakistan
硕士, , MS/MBA‎
Management
CGPA 2.5/4
2014
Virtual University of Pakistan, Lahore.
学士, 理工学士, Bachelor of Business Administration‎
Marketing
2011

技能

中级 Adaptive Leadership
中级 Analytical Skills
熟练 Client Dealing
中级 Client Services Management
中级 Client Success Management
中级 Configuration Switches
中级 CRM Command
中级 Customer Care Representation
熟练 Customer consultancy
中级 Customer Satisfaction Management
中级 Customer Service
中级 Email List Management
熟练 Emotional Intelligence
中级 Extensive Product Knowledge
中级 IT Support Responsibilities
熟练 Listening to Customers
中级 MS office (Excel, Word, Power Point)
中级 Pro-active & Resourceful
中级 Record Keeping
熟练 Spreadsheet Navigation
熟练 Wiilingness to Learn
中级 Written Oral and Communication
中级 الاحتفاظ بالمبيعات

语言

熟练 英语
熟练 乌尔都语
中级 旁遮普语
中级 信德语