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概要
Motivated and customer-focused professional with nearly 4 years of experience in a customer-facing role, including several weeks of outbound calling experience. Proven ability to maintain high levels of customer satisfaction and nurture client health through effective communication and relationship-building. Excellent written and verbal communication skills enable me to empathize with users, understand their most important concerns, and provide tailored solutions for their business needs. With a strong track record of building and maintaining relationships with clients and their key personnel, I am adept at establishing trust and delivering exceptional service. Demonstrating resilience in high-pressure environments, I am well-equipped to handle the demands of customer service role and exceed performance targets.
项目
工作经历
Outbound Cold Caller (remote)
Successfully initiated outbound sales calls to prospective customers, effectively introducing products/services and securing qualified leads.
Demonstrated excellent communication skills by clearly articulating product features and benefits, answering customer inquiries, and overcoming objections to close deals.
Utilized CRM systems to track and manage customer interactions, ensuring accurate and up-to-date records for efficient follow-ups and relationship-building.
Freelance Writers (Homebased)
