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概要
A results-driven professional with extensive experience in sales, marketing, and social media management. Recently served as a Social Media Handler at AWC, where I successfully managed platforms, created engaging content, responded to customer queries, and ensured timely order processing and delivery. Skilled in B2B sales, lead generation, and customer relationship management, with additional expertise in Shopify and WordPress store optimization. Holds a Bachelor's in Business Administration and certifications in Digital Marketing and Web Development, demonstrating a strong ability to drive brand visibility and achieve business growth.
工作经历
Social Media Handler
Manage and oversee all social media platforms, ensuring consistent brand voice and messaging.
Create engaging posts and content to increase audience engagement and follower growth.
Respond promptly to customer queries and comments across social media and WhatsApp.
Handle order confirmations, coordinate with logistics for timely packing and delivery, and maintain customer satisfaction.
Analyze social media performance metrics to optimize campaigns and improve engagement rates.
Sales And Marketing Management
As a Sales and Marketing Manager at AS International Pharmaceutical Industry Pvt Ltd, I led the development and execution of strategic sales and marketing initiatives. I was responsible for generating leads, promoting pharmaceutical products, and building strong client relationships. I managed sales targets, coordinated marketing campaigns, and worked closely with cross-functional teams to align business objectives. Additionally, I handled accounts, ensuring smooth financial operations and contributed to the overall growth and profitability of the company. This role honed my skills in customer relationship management, market analysis, and leadership.
Shopify Designer
Optimized Shopify stores to enhance user experience and sales.
Supported e-commerce projects, including product listing and customization
Data Entry Operator
I have 1 year of experience as a Data Entry Operator in a Real-Time PCR Lab, where I was responsible for accurately entering and managing patient and test data. My duties included inputting test results, maintaining detailed records, and ensuring data integrity within the lab’s database. I worked closely with lab technicians to ensure timely and precise documentation of PCR results. This role sharpened my attention to detail, time management skills, and ability to handle confidential information in a fast-paced, high-stakes environment.
