I am a highly motivated and performance driven Management Professional who brings 15+ years’ experience in project/services management, plant supervision, client relations, human resource, and administration field. I am well versed in developing and maintaining systems and providing a full range of design, project/ program management and client solutions. I consistently achieve record-high customer contentment rankings, improvements to the bottom line, and turnaround of underperforming operations in fast-paced environments. I have completed Master in Business Administration in general management from Preston Institute of Management Science & Technology (PIMSAT); Master In Business Administration in Marketing from PROCEED Institute of Management & Technology, and B.sc (Hons) in Agriculture (Food Technology) from University of Agriculture, Faisalabad.
My key skills include strategy development & planning, management reporting & analysis, project supervision, profit and revenue optimization, performance measurement, human resource management, office administration, customer service, executive communications, team leadership, and time management.
I am currently engaged with Hitech Networks (Pvt) Limited as Regional Admin & HR Manager, where I am responsible for establishing Employer-Employee relationship and performance management to assure high quality and continuous improvement in service delivery. Also I am fully engaged with Administration activities heading with great discipline and SOPs of company. I am proficient in working according to acquisition and government policies, also familiar with land acquisition, real estate, development, sales, account acquisition and account management. My professional background and great exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such I would welcome a discussion regarding opportunities with your organization that fit my background.
• Checking out the immigration and visa status of prospective employees.
Managing employee Bonus Programmes, Accommodation Issues, Suit Allowances.
Writing up a list of relevant questions to ask prospective employees at interview.
Ensuring that all HR systems comply with any audit requirements.
Interpreting the law regarding HR policies.
Managing work experience placements for young people.
Liaising with recruitment agencies, employment lawyers, occupational health professionals and medical practitioners.
Hiring temporary staff.
Screening the resumes, job applications and covering letters that jobseekers have sent in.
Taking charge of any disciplinary or grievance proceedings.
Attending recruitment fairs.
Chairing departmental HR meetings.
Promoting a culture of internal development within the company.
Maintain administrative staff of North region comprising of 5 offices in different cities.
Dealing Government agencies including Labor department, EOBI, ESSI, WAPDA, and Telephone.
Providing supplies by identifying needs for reception, switchboard, mailroom, kitchen, establishing policies, procedures, and work schedules.
Provide communication systems by identifying needs; evaluating options; maintaining equipment; Checking/approving invoices.
Maintaining continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.
Contribution to team effort by accomplishing related results as needed.
Bridging management and employee relations by addressing demands, grievances or other issues.
Ensuring legal compliance throughout human resource management.
Recruiting, testing, and interviewing program; candidate selection; exit interviews; recommends changes
Preparing the employees for assignments by establishing and conducting orientation and training programs
Planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; schedules management conferences with employees; hears and resolve employee grievances; counsels employees and supervisors in consultation with General Manager – HR & Admin.
Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements
Maintaining management guidelines by preparing, updating and recommending human resource policies and procedures
Maintaining historical human resource records by designing a filing and retrieval system; keeping past and current records
Completing human resources operational requirements by scheduling and assigning employees; following up on work results
Maintaining human resources staff by recruiting, selecting, orienting, and training employees
Maintaining human resources staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results
Contributing towards team effort by accomplishing related results as needed.
Achieving financial objectives by anticipating requirements; submits information for budget preparation; schedules expenditures; monitors costs; analyzes variances.
Purchasing printed materials, equipments and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.
Participating in the selection of suppliers and manages relationship with insurance companies.
All other HR & Admin related matters from time to time.
Managed site leasing and acquisition agreements for the installation of telecommunications infrastructure at multiple sites.
Reported the status of projects to clients, subcontractors, and other involved parties.
Trained and supervised site acquisition employees and subcontractors working on sites.
Coordinated and monitored permit applications, regulatory reports, and construction plans for sites.
Oversaw sites to ensure projects stay on schedule, within budget, and records are kept properly.
Managed quality control, data entry and tracking of Site Candidate Packages, Collocation Applications, License/Lease Agreements, and other Site Acquisition documentation.
Managed the Coordination, scheduling and tracking of site visits and technical team visits with various departments
Coordinated, ordered and tracked due diligence activities including title, environmental reports, regulatory reports, lease exhibits and engineering plans required for zoning and building permit approvals.
Obtained Landlord approval on Construction Drawings and zoning/permit applications.
Managed preparation and update of site status reports/databases, site close-out packages, and attend client meetings as required.
Assisted with day to day operations of the HR functions and duties
Provided clerical and administrative support to Human Resources executives
Compiled and updated employee records (hard and soft copies)
Processed documentation and prepared reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)
Coordinated HR projects (meetings, training, surveys etc) and take minutes
Dealt with employee requests regarding human resources issues, rules, and regulations
Assisted in payroll preparation by providing relevant data (absences, bonus, leaves, etc)
Communicated with public services when necessary
Properly handled complaints and grievance procedures
Coordinated communication with candidates and schedule interviews
Conducted initial orientation to newly hired employees
Assisted our recruiters to source candidates and update our database
Management of office equipment
Maintained a clean and enjoyable working environment
Handled external or internal communication or management systems
Managed clerical or other administrative staff
Organized, arranged and coordinated meetings
Sorted and distributed incoming and outgoing post
• Keeping the company’s filing system in order.
• Created and implemented new administration systems.
• Used of a variety of office software such as spreadsheet, emails and databases.
• Ensured the office stationery supply is sufficient & creating the layout of the office.
• Attended training & conferences.
• Delivered presentations & reports to executives.
• Make sure the office is adequately staffed at all times.
• Organized and managed staff meetings.