概要

Customer support using all channels of communication i.e. online chats, emails and phone for pre-purchase and after sales queries.nAssisted customers in placing orders and payment processing nOrder validation and amendments, if requirednProvided valuable guidelines to customersnMaintained record of all deliveries and ensuring that sent to the client on time.nUtilized all the functions of ERP system

工作经历

公司标识
Customer Support Relationship Executive
Pinnacle Enterprises
Jan 2012 - Sep 2012 | Karachi, Pakistan

学历

University of Karachi
学士, , Bachelors in Arts‎
International Relations
等级 B
2014

技能

初学者 Binding Knowledge
初学者 Concept Based Teaching
初学者 eSupport
初学者 Handling Assignments
中级 HR Coaching
初学者 Live2Support
初学者 RESTful APIs
初学者 Skype
初学者 Social Studies Subject Command
初学者 TeamSupport
初学者 The International Customer Service Standard
中级 Time and Attendance Systems Knowledge
初学者 Windows

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