Over 7+ years of extensive experience in the profession of Customer Services, Restaurant chains & Compliance & Sales Department. Worked with national and multinational companies like Zameen.com, Pak Residence, Hospitality Inn, Mozzarella27,
Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the company’s products/services addressing or predicting clients’ objectives Keep records of sales and make a KPI report on a monthly basis. Provide trustworthy feedback and after-sales support Build long-term relationships with new and existing customers Develop entry-level staff into valuable salespeople
Leading Fraud and Quality Control, Compliance, and Quality Assurance teams Development and implementation of SOPs and Internal Controls To Make Sure that policies & Procedures are Updated & Followed on the floor Ensures that the department processes are synchronized with the organization’s vision and policies. Ensure Guidelines for employee’s safety and security within the organization Responsible for the compliance with personal data protection legal requirements Responsible for Conducting internal audits and spot checks through different available modes