Engaged with renowned clients Tapal Tea (Pvt.) Ltd. and Philip Morris international as a Merchandising Project Manager.

Vigilantly worked with both clients and implement their direction in the field.
Set KPI’s and deliverables for the merchandiser’s operations team.
Created processes to ensure smooth operations between sales team and Quality and Compliance.
Generate daily report & attendance of the field staff and manage resources in field.
Conduct interviews & Updating team structure for new inductions.
Prepare and implement activity plans as per client demand.
Provide technical support to client depending on the type of organization.
Resolve field issues and reconcile the teams.
Salary Disbursement.

Design and implementation new network solutions and improved the efficiency of current networks.
Installation, configuration and support network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP.
Configure firewalls and security.
Monitor and troubleshoot faults in the network and linked computer through network.
Manage printer server, files sharing, installation of windows and software. Diagnosis and repair faults of computer hardware.
Reporting network status to senior management.

Technical diagnostic of XEROX fastest printers (i.e., DP 180 PPM, 4110 EPS, 4112 EPS, Nuvera 157EA. D125 & DC 5000) at the time of printing production.
Providing technical support in office at printing production site as well as provide technical services to external clients i.e., Mobilink, Telenor, Zong, Ufone, LESCO, SNGPL, Excel Communication and HBL.
Setting up and installing new Xerox printers, copiers, scanners, and printing management software.
Troubleshoot and repair malfunctioning cartridges, printers, and copier.
Writing diagnostic reports and training manuals.
Providing demonstrations and customer training.
Managing orders and stock of new equipment, printer’s parts, and materials.
Providing excellent customer support and service.