I am someone who recognizes my own strengths as well as limitations, and who plays to my strengths and uses strategies to minimize the impact of my limitations.
I have a long track record of successfully making sure that the computer systems of a business are running properly, and have acquired all my skills and knowledge through a combination of education, training, and progressive work experience.
My extensive experience, coupled with being an organized individual with a detail-oriented work ethic means that I will have no problem troubleshooting network and computer system hardware and software failures. During my career I have worked on LINUX, and Windows system administrations, and possess the communication skills needed to relay complex information about computers in easily understood terms.
On a personal level I am methodical, accurate and adaptable, all traits which allow me to embrace change and effectively adjust to new or altered processes within a business environment.
Please find my current CV attached to this letter and do not hesitate to contact me to arrange an interview or if you need any more information.
I am working as IT Manager/Solution Professional and managing team of Support/Network engineers, SystemAdministrators at Ltd. I also lead the organization to digital transformation and the set direction to more innovativeway to meet the current Business and Cyber Security challenges.Other Responsibilities included:• Management/maintaining of IT operations for company with more than 700 employees, 70 Branches includingbudgeting, forecasting, and professional development of technical staff.• Management of IT operations through LAN/WAN including designing, deploying, managing, diagnosing,troubleshooting and providing support to highly sensitive infrastructure where 24/7 Operations are maintained.• Architect, Implementation/deployment and maintaining of Network/Security infrastructure including CiscoSeries Switches, Routers, virtual Routers, firewall, SSL IPsec /(VPN) configuration and management SSO withADFS integrated SAML Authentication.• Performing vulnerability scanning and implanting the Kaspersky managed Console AV, Symantec endpointSecurity solutions to avoid the risk associated with the results of such scan.• Exchange Server 2013/2016 including Active Directory (windows server 2008R2/2012R2/2016) and emailfiltering, configuring outlook and web emails on desktopsetc.• Implementing Windows Clusters and Services to ensure maximum availability of servers.• Virtualization solutions using VMware V center, vSphere, ESXi 6 Servers technologies.• Manage the distribution of windows updates and hotfixes using Microsoft WSUS, ME Desktop Central, GFILangured.• Implementation of Lync2010/2013/2015• Windows & Linux Storage Free Nas, Open filer,Star Winds• Network monitoring using different techniques, SolarWinds, PRTG, Spiceworks, ME OPManager and respondingto the alerts generated periodically. Managing and monitoring ERP Data Base Servers.• Helpdesk establishment with Spiceworks, Ostickets ticketing systems, introducing a mechanism in to thecompany system.• Managing Western Union POS Infrastructure with Western Union IT and Technical Support Teams.• Managing Other Business Applications i.e. ERP, WU Voyager, WU POS, MG Delta .
Design and implement reliable and cost-effective systems to safeguard the enterprise systems (hardware, operatingsystem, SAN Storage) and other related infrastructure for the data center.2. Monitoring of Operating System and Server performance to recommend necessary system3. enhancements for optimum utilization of available resources4. Develop and manage backup and restoration activities for disaster recovery strategy for all of the5. systems and servers.6. Manages the data center and computer host systems including hardware, software and equipment such as air-conditioning system, UPS (uninterrupted power system) and fire protection system Handling OS related queriesfrom end users along with providing support internal IT users and support vendors for smooth and efficientoperation.7. Administration of SAN and all the data related to databases is available 24x7.8. Registering and transferring of domain and all related queries of website.9. Monitor and evaluate reporting employees Any Other Projects Assigned by the Management.10. Manage information technology and computer systems Design, develop, implement and11. coordinate systems, policies and procedures.12. Ensure security of data, network access and backup systems Preserve assets, information security and controlstructures.
Managing Exchange Server different version i.e. 2007 and 2010 including Active Directory (windows server2003/2008/2008R2) and email filtering policy, Email Routing, configuring outlook and web emails ondesktops etc.• Ensuring that the Network infrastructure is maintained to an appropriate level to ensure the development,availability and security of the Networkinfrastructure.• IPsec/ (VPN) Virtual Private Network configuration and management using TMG/PFsense firewalls.• Deployment of resources using reverse proxy techniques.• Deployment of virtualization solutions using ESXi Servers and Citrix Xenapp technologies.• Network monitoring using different techniques and responding to the alerts generated periodically.• Performing vulnerability scanning and implanting the required solutions to avoid the risk associated with theresults of suchscan.• Implementation and monitoring of TMG/ISAserver
1. Maintain servers .
2. Take backup on daily and weekly basis .
3. Provide support 24/7 to call center via remote or physically.
4. Installing and maintaing attendace machine.
5. Installing and sharing printers.
6. Lan/Wan troubleshooting
7. Online CCTV
8. Hardware upgradition or troubleshooting of serves and Systems.