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概要
A Salesforce Certified Professional working on with a demonstrated history of delivering complex business projects. Also an experienced Project Management Professional working in a variety of industries. I have an interest in developing my skills in Salesforce, Project Management and the Agile landscape through new opportunities
项目
工作经历
Sr. Project Coordinator
• Worked to mature implementation of Scrum framework and also explore and implement new Agile frameworks such as Kanban, ScrumBan and DevOps.• Ensure that the company’s Agile Processes and Governance Policies were implemented and adhered to.• Liaison between Project Stakeholder to maintain development and operations of 3 products whole directing and leading various teams across global offices for the clearinghouse division.• Manage support and Help Desk team to always cater to client needs and resolve their issues.
Project Analyst
• Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations and collaborate with Product Owner in achieving scrum team goals during each sprint by delivering enhancements and functionalities to key stakeholders• Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline while collaborating with project owners in backlog management and continuous delivery of features• Liaison between Project Stakeholder to maintain development and operations of 3 products whole directing and leading various teams across global offices for the clearinghouse division.• Manage support and Help Desk team to always cater to client needs and resolve their issues.
Web Publisher Intern
• Coordinate creation of a visual design and theme for the intranet Hub• Lead projects to improve sections of the intranet or deliver new tools• Liaise with the IT Department and software vendors on technical questions of implementation and upgrades• Monitor site analytics and report on key performance indicators• Engage consultants as necessary for implementing certain development, planning and design activities
IT Intern
• Performed problem analysis and feasibility study to determine the benefits and costs of installation or conversion to computerized system• Performed requirements engineering to identify the needs of the user• Designed and implemented computerized systems that address the identified problems• Developed appropriate documentation and specifications to support the requirements of the computerized system and developed user manual and documentation for designed systems• Conducted in-house training programs for staff development and user training sessions
