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概要
More than Five years of Computer Operator CCR ( Customer Care Representative),6 month experience in Rice Mill as Account Assistant 8 month experience in Textile Dispatch Department, with strong analytical skills and a broad range of computer expertise.
工作经历
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Assistant Account
Keep records of all transactions.
Verifies statement items and totals with department records.
Reconciles simple bank statements or department records.
Perform clerical duties such as sorting mail, filing and typing, operates variety of
general office equipment.
Customer Care Representative
Deliver prompt and professional solutions for customer inquires.
Handle dissatisfied customers in a polite and professional fashion.
Maintain broad knowledge of all company products, services and promotions.
Manage large volume of customer calls in friendly and courtesy manner.
Communicate clearly and effectively with participants.
Availabilities of new CDRs and Jazz Load and Scratch Card on different Outlets
like conventional and non-conventional outlets.
Direct Sale activity to get MNP and new CDs sale
To ensure availability of the product on all active retail outlets.
