概要

Providing Exceptional Service ,Building Loyal Relationships,Solving Problems, Increasing Sales

Dynamic customer service professional experienced in both call-center and retail store settings.

Productive relationship builder excel at listening to customer needs, articulating product benefits and creating solutions that provide value to the customer.

Highly professional--dependable, reliable and able to perform duties with minimal supervision.

工作经历

公司标识
Customer Service Representative CSR
United Bank Limited (UBL)
Feb 2023 - 代表 | Kazi Ahmed, Pakistan

Account opening, Record maintaining, Dormant activation, customers issues resolving etc.

公司标识
Facilitator For Mobile Safe Space
TRDP
Jan 2023 - Feb 2023 | Nawabshah, Pakistan

To convey the message of UNICEF to Rural Areas of Sindh. Awareness regarding Child Abuse and Education. Distribution of hygiene Kits among children.

公司标识
Social Worker
SOS Children's Village
Nov 2019 - Dec 2019 | Jamshoro, Pakistan

To convey the message of SOS children's village among local residents of jamshoro and near by.

学历

University of Sindh
硕士, , BBA‎
CGPA 3.0/4
2021
Govt BOys Degree College
中级/A级, 理学院(工程预科), intermediate‎
Engineering
所占比重 66%
2016
Govt Boys Higher Secondary School, Kazi Ahmed
非预科, Matric in Science‎
Science
Completed
2014

技能

熟练 ability to team work
熟练 Active Listening
熟练 Adaptability
熟练 Adaptive Leadership
中级 Administration Knowledge
熟练 Analytical Skills
熟练 Backend Operations
熟练 Bank Reconciliation     
熟练 Banking
熟练 Branch Banking
熟练 Branch Operations
中级 Business Development Strategies
熟练 Cash Collection
中级 Cooordination Skills
熟练 Cross Cultural Communication Skills
中级 Customer Acquisition
中级 Customer Data
熟练 Customer Relations Management
熟练 Customer Service
熟练 Customer Service Skills
中级 Data Cleaning Skills
熟练 End to End Sales
熟练 Environment Management
熟练 Fast Learner
熟练 Field Activities Skills
中级 Financial Management
熟练 Financial Accounting
熟练 Fund Administration
熟练 Integrity
熟练 Interpersonal Skills
中级 Lead Genaration
熟练 Manage Client Bookings
熟练 Monitoring Skills
中级 MS Excel
熟练 MS Office
初学者 Multitasking Skills
熟练 Office Support
熟练 Official Tasks Handling
熟练 Operational Tasks Handling
熟练 Persuasion Customer
熟练 Phone Banking
熟练 Phone Banking Skills
熟练 Planning and Organizing Skills
熟练 Presentation Skills
熟练 Proactive
熟练 Proactive Approach
熟练 Problem Solving
熟练 Problem Solving Skills
熟练 Quick Eager Learner
熟练 Record Keeping

语言

熟练 信德语
熟练 乌尔都语
中级 英语