A versatile and results-driven person with experience in managing and being actively involved in Sales & Marketing, operations, and Customer Services.
Strong leadership skills; organizational, oral/written communication, interpersonal, analytical, and problem resolution skills, able to guide, motivate and train team members towards achieving personal, performance, and organizational goals.
I have the honor to be a part of Airlink Communication Pakistan as a Logistics Officer in FSD HUB. This opportunity has given me a chance to learn about where-house working including purchasing and distribution of inventory and inventory audits on daily basis.
Prepare and complete orders for delivery or pickup according to schedule.
Receive and process warehouse stock products (pick, unload, label, store)
Perform inventory controls and keep quality standards high for audits.
Keep a clean and safe working environment and optimize space utilization
Reports and discrepancies.
Communicate and cooperate with supervisors and coworkers.
Follow quality service standards and comply with procedures, rules and regulations.
Complete handling of SAP.
Deposit all Cheques in Bank from Dealer and Retail of FSD region.
Delivered all issued Stock to concerned dealer at their spot.
Deposit all Payments received by Dealers in Bank.
Stock maintenance of the warehouse.
Record keeping of all the stock in the warehouse.
Coordination with TCS upon delivering and sending the stock.
Create daily audit plan
Inventory Audit
Maintain documentation through a mobile application
Report to Audit Manger
The Basic responsibility of my job was to make a caring, helping, and problem-solving relationship with customers by providing them the significant solution to their problems and queries.
Handling all Undelivered Shipments.
Deal Customers on call.
Deal All Customers on HFC desk.
Calling on all HFC shipments.
Send Messages through CP (Customer Pro) on all consignments.
Work within an established team.
Supporting the Customer.
Deal with the customer in a professional and friendly manner.
Resolving Customer-related issues with Team.
Responding to customer queries via phone.
Arrange all pickups on-call or E-mails
Handling all Sales & Operational Issues on daily basis.
Handling and Resolving All Complains Landing in Operation Department.
Handling and Maintaining Claims Records systematically & manually.
Maintaining monthly Record Of all Sales Targets & Achievements.
Work within an established team.
Effectively communicating with customers in a professional and friendly manner.
Supporting the field sales team.
Resolving any sales-related issues with customers.
Responding to sales queries via phone, E-mail, and in writing.