Leading sales operation department to address the various day-to-day activitiessuch as handling clients’ queries, supervising team members in achieving theirtargets and managing team.
Thoroughly experienced on conducing competitive analysis, market research,forecasting and budgeting.
Helping and guiding Sales Team in achieving their targets as well asestablishing new client base.
Setting up strategy for the team members to handle their daily tasks.
Supervise ERP system and insure to map all the SOPs of different departmentsare in line with the standard practices.
Handling operational issues throughout the supply chain process, whichincludes Import and local purchases segments.
Coordinating the sales team by managing schedules, filing importantdocuments and communicating relevant information.
Store and sort financial and non-financial data in electronic form and presentreports
Handle the processing of all orders with accuracy and timeliness
Inform clients of unforeseen delays or problems
Monitor the team’s progress, identify shortcomings and propose improvements
Assist in the preparation and organizing of promotional material or events
Ensure adherence to laws and policies
Ensuring the adequacy of sales-related equipment or material
Responding to complaints from customers and give after-sales support whenrequested