To use my skills and potential to assist an organization in achieving its goals with seeking long- term career growth.
• Coordination between client, team and internal departments
• Build appropriate client relationships, Develop Company’s client database.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments.
• Create personal client portfolio
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Ensure hospital admissions or claims comply with Terms and Conditions of insurance policy.
• Handle Approval Hot Line & Registration of the Hospital Claims.
• Response customer & hospital query through the phone.