Experience Associate Analyst - Marketing | GCC Mastercard Jan 2021 - Present (1 year 2 months +) Initiating system requests for the internal approvals, for onboarding and secure approvals, following on anti-corruption & legal process for internal approval involved, marketing campaign with agent partners across GCC, Ensuring Branding and collateral distributions at agent partners through onboarded partners, Engaging with Vander on Assigned tasks such as distribution of required collateral, POSM allocation, and placement at a partner location, Ensuring the desired execution of the activity at partner locations through Vendor. Engaging with agent partners for contract amendments and approvals. Finding requirements from the sales team to help the team in securing additional business. securing Brand visibility and identifying the areas/ locations where additional brand visibility can be accrued. Finding the gaps and securing them before the competition. Ensuring the right collateral at all partner locations at all times. Engaging with sales team to find their day to day needs and helping them to secure new additional business, etc. Certificates and Awards received. 1) certificate - 2019 Anti Money Laundering 2) certificate - 2019 Mastercard Insider Trading 3) certificate - 2019 Mastercard Records Management Adnan Ahmed - page 1 4) certificate - 2019 Sanctions 5) certificate - 2021 Corporate Security Training – SecurIT with Sekou 6) certificate - 2021 Mastercard Insider Trading 7) certificate - Anti-Corruption Investigation 8) certificate - CODEPIX 9) certificate - Disability in the Workplace 10) certificate - Export Controls 11) certificate - Mastercard Antitrust and Competition Law Policy Course 12) certificate - Mastercard Privacy and Data Protection 13) certificate - New Hire Security Training – Commit to SecurIT 14) certificate - Power Persuader 15) certificate - Respect in the Workplace 16) certificate 2020 Code of Conduct Certification 17) certificate 2021 Anti-Money Laundering 18) certificate 2021 Code of Conduct Certification

Relationship Manager - UAE Transfast, a Mastercard Company Feb 2016 - Jan 2021 (5 years) Relationship Manager | UAE TRANSFAST - Worldwide Money Transfer Dubai, United Arab Emirates. Job Role: Sales & Marketing – UAE Responsibilities: # Responsible for the overall growth in terms of numbers, transactions, and revenue. Adnan Ahmed - page 2 # Managing Agents across UAE, Implementing account management policy and practice, agent to agent base. # Implementing strategically aligned marketing & business development promotions, with close coordination with other depts. # Monitoring daily UAE - FX rates versus competition margins. # Assisting FLA on day to day basis, assuring 100% service level at all times. # Closely monitoring the UAE market & competition move and initiating the right step at the right time and many more. # Secure new and additional business to achieve the target. # Ensures regular and constant business sales calls and visits in accordance with set activity KPI’s, plans and reports them to the Management. # Pursue sales leads and ensure that all sales leads are addressed and responded in a timely manner. # Focuses on re-securing of any lost business, and stabilizes any threatened business. # Monitors competitor activity and refers accordingly. # Assesses customer needs and suggests appropriate products and services. # Reports on operational and overall network service problems. # Represent the company and its policies to the clients which are defined as “Strategic Accounts”. # Define & follow-up KPIs for the Strategic Accounts # Develop SOP’s for Strategic Accounts, detail all processes, rate structure, capturing of customer identified KPI’s. # Develop a new business prospect listing to ensure that future new business development is planned in advance. # Maintain close working relationships with the Customer Service, Operations, and team. # Focus on winning and keeping a profitable business. # Adheres to all company policies, procedures, and business ethics codes.

Relationship Manager | Sharjah & Northern Emirates Instant Cash Jan 2013 - Jan 2016 (3 years 1 month) Company Industry: Money Transfer. Job Role: Business Development – UAE & Pakistan Corridor. 1. Product development through appointing, developing, and maintaining the exchanges in GCC for instant cash business. 2. Relationship Maintenance with the existing agents and providing good service. 3. Creation of brand awareness among the agents and customers for the product. 4. Providing report analysis towards marketing strategy for the management. 5. Giving proper system training to all counter staff at branches and agent locations to ensure the proper support. 6. Sales follow up on daily basis. 7. Helping to do software authentication and all the locations along with visits to agents. Adnan Ahmed - page 3 Achievements: (Certifications) # Professional Selling Skills by Spearhead Training.

Relationship Officer | UAE -Manager – Remittances & FX Business Al Rostamani Communications LLC Dec 2010 - Jan 2013 (2 years 2 months) Company Industry: Money Transfer. Job Role: Business Development – United Arab Emirates. 1. To increase the company\'s profits by delivering clients a wide range of Forex, products, and services as offered by the Al-Rostamani International exchange. Capable of creating a broader base of potential clients and, ultimately, profits for the firm. 2. Manage an existing database of customers and undertake regular sales calls to each customer and ensure that the customers remain satisfied with the products and services of ARIE. 3. New Acquisitions: To register new Corporate Customers, maintain the relationships, and enhance the Corporate Customer Revenue Base 4. Reactivations: To activate the inactive Corporate Customers, maintain the relationships, and enhance the Corporate Customer Revenue Base 5. Corporate Relationship Management (CRM): Develop and maintain effective commercial relationships with the allotted set of existing Corporate Clients and enhance the Corporate Customer Revenue Base by increasing the business share and by cross-selling other products and services 6. Act aggressively on the strategic business plans with respect to Corporate Business. 7. Ensure Periodical Reports to be sent to the Relationship Manager in the prescribed formats 8. Be alert in the market and provide market information regarding Corporate Business to the Relationship Manager 9. Plan and carry out direct marketing activities to agreed budgets, sales volumes, values, product mix, and timescales 10. Identify new markets to sell the current service portfolio, as well as new clients within the existing markets 11. To achieve the allotted targets for Corporate Business across parameters Achievements: # CERTIFICATE OF APPRECIATION Contributed to the Winning of Mall Of The Emirates Branch in Service Excellence Improvement Program, During: 02nd Cycle,2011. Adnan Ahmed - page 4 # CERTIFICATE OF APPRECIATION Winner of the Quality Quiz During: November 2011