概要

Experienced professional with a solid background in sports administration, customer service, and organisational management. Holding a bachelor’s in commerce, I've excelled in diverse roles. With a strong work ethic, exceptional communication skills, and a passion for delivering quality service, I am poised to enhance organisational efficiency and client satisfaction in my next role

工作经历

公司标识
Sports Administrator
LUMS-Lahore University of Management Sciences
Jul 2022 - Jan 2024 | Lahore, Pakistan

In July 2022, I was promoted to the position of Sports Administrator and undertook the following responsibilitiesAs Sports Administrator, I managed inventory by facilitating the purchase of new equipment for both the general community at LUMS and SLUMS for sports events. I maintained detailed records in a register as well as an Excel sheet. Additionally, I handled financial matters for SWR, SLUMS (Sports at LUMS), and EMS (Emergency Medical Services), ensuring smooth financialoperations within these societies. I utilized SAP to raise purchase requests (PR) for department and societies, streamlining the procurement process. Furthermore, I coordinated with different departments such as purchase,marketing, and finance to ensure the efficient functioning of the sports department.

公司标识
Receptionist
LUMS-Lahore University of Management Sciences
Mar 2018 - Jun 2022 | Lahore, Pakistan

Receptionist
o   Greet the daily visitors (Students, Staff, Faculty, and Visitors)
o   Maintain data of daily visitors.
o   Deal with daily courier/mails.
o   Deal with various internal departments for routine work.
o   Maintain data of Repair & Maintenance, Guest Visits.
o   Deal with different Societies for Booking & Reservation of different venues at the campus.
o   Manage all Front Desk operations.
o   Coordinate with fellow colleagues (Gym Instructors, Gym Assistants) to highlight & resolve their issues.
Additional Responsibilities:        Oct 2021 to Present 
New Inventory Management
Dealing in the purchase of new inventory for LUMS general community and for SLUMS for sports events. Keeping its record on the register and in the excel sheet.
Financial Matters
Deals in the financial matters of SWR, SLUMS, and EMS.
Working on SAP
Working on SAP to raise PR for departments and Societies’ use.

公司标识
Customer Service Officer
Nestle Waters
Feb 2016 - Jan 2018 | Lahore, Pakistan

公司标识
Customer Service Representative
Warid Telecom (Pvt.) Ltd Pakistan.
Jul 2011 - Feb 2016 | Lahore, Pakistan

学历

University of Central Punjab (UCP)
学士, 贸易学士, Bachelors of Commerce‎
Accounting & Finance
所占比重 58%
2007

技能

熟练 Meeting Scheduling
熟练 Travel Management
熟练 Visitor Management
初学者 Admission Experience
中级 Attention To Detail
熟练 b com
中级 Communication Skills
中级 Computer Proficient
熟练 Conservation Awareness
熟练 Counter Billing
熟练 Customer Care Representation
中级 Customer Service
熟练 Data Miniing
熟练 Database Management 
熟练 Delivery Objects
熟练 Drafting Skils
熟练 Excellent speaking skills in the target language
初学者 Fee Billing
初学者 Female Front desk officer
熟练 Fluent in English
中级 Front Desk Officer
熟练 good communictaion
初学者 GPS
熟练 Grievance Handling
熟练 Handling Assignments
熟练 Inspection Implementation
中级 Interpersonal Skills
中级 Legal Affairs Management
初学者 Mapping
中级 MS Excel
中级 Multi Tasking
熟练 Office Management
熟练 Operational Tasks Handling
中级 Problem Solving Skills
熟练 Process Operations Handling
熟练 Pulic Dealing
熟练 Quality Control Processes Command
中级 Reception Opertions
熟练 Record Keeping
熟练 Record/File Keeping
初学者 Recruitment Management
中级 Relationship Management
熟练 Store Knowledge
熟练 Typing
初学者 مهارات التوظيف
熟练 رعاية العميل

语言

熟练 乌尔都语
中级 英语