Hentons & CO LLP (Hentons Group), Leeds, United Kingdom
Remote Working as “Executive Assistant – Managing Partner”, 13 February 2023 – Till Date.
Responsibilities:
§  Working remotely as a bridge between Lahore / Dubai / Leeds UK office under the capacity of Personal Assistant of Managing Partner. Providing the services of Executive Assistant & Administrator for Lahore office efficiently.
§  Delivering smooth functioning of the Lahore office by coordinating office activities, managing office supplies, and overseeing facility maintenance. Streamlining executive team’s schedules and increased efficiency by maintaining diary
§  Enhanced quality of correspondence, reports, and presentations by effectively utilizing various software packages that improved communication and professionalism while safeguarding sensitive and confidential information.
§  Facilitated communication among internal and external stakeholders by serving as a central point of contact, effectively liaising with staff members, clients, and vendors. 
§  Optimized document management by maintaining organized and up-to-date online storage systems.
§  Streamlined travel arrangements both personal and professional including flights, accommodation and transportation that resulted in smooth and hassle-free travel experiences for executives.
§  Supporting cost-effective operations by assisting in the purchasing of office supplies, maintaining inventory, and implementing efficient procurement practice

Executive Coordinator- CEO Manager Operations (Apr 04, 2022 till Date)
Lake City Developers (Roof Gardens)
 
Currently I am performing a dual responsibility roll. Working as Executive Coordinator – CEO & Manager Operations in Lake City Developers. Who is responsible for developing new projects in Lake City Housing Society.
 
Lake City Developers is a part of Lake City Holdings (Pvt) Limited; Roof Gardens are a high-rise luxury community developed by Lake City. Away from the commotion of Lahore, while still connected to the city. Ideally located near the Lahore ring road, nothing is too far or out of reach. Roof gardens offers its residents an exclusive lifestyle like no other. Roof gardens offers 2- & 3-bedroom luxury apartments & boasts an unparalleled living experience.
Core Responsibilities:

Providing CEO Day to day assistance in alignment to his office matters.
Scheduling meetings in house and externals of CEO and other BODs for Lake City Matters.
Managing calendar for the CEO Weekly, Fortnightly & Monthly bases.
Travel coordination (domestic & international).
Special assignments, internal follow ups, R&D on CEO advise.
Stand as the primary point of contact for assigned daily functional areas which include, recruitment, talent management, time management, payroll, benefits, performance, compensation and learning management
Identifying and dealing with the day-to-day issues, providing the possible solutions to smoothly run the office functions.
Provide inspired leadership for the organization.
Make important policy, planning, and strategy decisions.
Develop, implement, and review operational policies and procedures.
Assist HR with recruiting when necessary.
Help promote a company culture that encourages top performance and high morale.
Oversee budgeting, reporting, planning, and auditing.
Work with senior stakeholders.
Work with the GM’s & senior management & inter departmental teams to determine values and mission, and plan for short and long-term goals.
Identify and address problems and opportunities for the company.
Build alliances and partnerships with other organizations.
Support worker communication with the management team.
Provide training on various workday functionalities and features to the end users
Assist employees with their day-to-day queries with regards to people processes
Circulate notification and other circulars as and when required pertaining to HR / people process
Processing of employee voluntary and non-voluntary separations by ensuring the smooth execution of termination process in the workday.
Process the employee clearance.
Ensure timely payment of final dues and issuance of experience letter / certificates.
Ensures system compliance, confidentiality, data security and privacy requirements.
Be responsible to ensure proper upkeep and maintenance of employee personal files
Regularly update leave record management system.
Manage issuance of appointment, confirmation, increment, promotion and separation letters.
Be responsible for driving the functionality of the workday system: facilitate discussions to understand HR information needs and make recommendations about how the system can best meet those need

Prepare annual manpower budget and generate multiple HR management reports i.e., headcount and employee movement report and all other people process reports.

Executive Coordinator to Chairman & Group Directors (Sep 01, 2021 till Date)
Fatima Fertilizer Limited (A Fatima Group Company)
Presently, responsible for following tasks as Executive Assistant to CEO & Group Directors.
 ·           Thoroughly accountable for maintaining CEO's calendar, assisting him in planning and preparation of meetings, conferences, conference calls and also making arrangements for Board of Directors and Management Committee meetings
·           Providing administrative & secretarial support to the Group CEO, managing and facilitating his schedules & travel arrangements and also performing any ad-hoc tasks assigned by him
·           Responsible for maintaining confidentiality of files and records along with providing executive support to Group CEO by preparing correspondences, reports, and materials for board presentations
·           Accountable for critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO's ability to effectively lead the company
·           Responsible for maintaining relationship with other departments of Fatima Group for nurturing inter-department communication and coordination
Providing a bridge for smooth communication between the CEO’s office and internal departments/external stakeholders to facilitate the CEO by keeping him well informed of upcoming commitments and responsibilities

Executive Coordinator to Chief Manufacturing Officer (Dec 21, 2020 till Date)
FatimaFert Limited (A Fatima Group Company)
Fatima Group is a leading brand name in the field of fertilizer. Participating in the economic development of Pakistan with a strong presence in fertilizer, textile, sugar, trading, mining and energy sectors.
Fatima Group is the most progressive business conglomerate in Pakistan, with a strong portfolio of products and services. It is a significant player in the growth and sustainability of important industries of the Country. The Group has made significant investments in large scale manufacturing plants, utilizing state-of-the-art technology and promoting manufacturing excellence.
The Group portfolio extends to fertilizer, sugar, textile, commodities trading, mining and energy.
·         Provide administrative & secretarial support to CMO.
·         Administratively manage the CMO's Office.
·         Manage all incoming & outgoing mail.
·         Attend telephone calls, e-mails and fax messages and timely respond to inquiries.
·         Maintain up-to-date filing system and file all correspondence.
·         Maintain confidentiality of files and records.
·         Provide administrative support to CMO.
·         Prepare correspondence, reports, and materials for presentations.
·         Maintain an adequate inventory of office supplies.
·         Perform duties as assigned by CMO.
·         Make arrangements for CMO international and domestic travel including ticketing, hotel reservations,  
          Documentation, obtaining visas, renewal of visas and passport etc.
·         Coordinate and facilitate their schedules & travel arrangements;
·         Promote office safety and perform timely execution of plan.
·         Effectively and efficiently arrange meeting schedules, video cons and other activities with DMs as per
          Requirements
·         Impart Basic Health, Safety, Environment (HSE)Training to all employees
·         Facilitate emergency evacuation on their respective floors.

Executive Coordinator to Director Sales & Marketing (Oct 05, 2020 till 15 Dec, 2020)
Master Industrial Complex (Sadhoke, Gujranwala)
Master Sanitary Fittings Industrial Ltd.
Master Poly Plastic Industries Ltd.
Regal City Sheikhupura  
Master is the leading name in the market for manufacturing and sales of high end, cost efficient and consumer friendly products for more than three decades. The group is the source of the leading brand in wall and floor tiles / granite, sanitary fittings, bathroom plastic accessories and a complete range of PPRC, UPVC and MDPE pipes. Other group companies are manufacturing leading names in the market like Baby Master Diapers, Master Ball Point Pens and Master Plastic Films. Other projects to be launched soon include Master City, Regal City a luxury living housing community, Master Beverages and Master Luxury Fabrics.
 I joined this company in the capacity of Executive Coordinator to Director Sales & Marketing (Mr. Saad Bin Akbar), who is also the CEO of Regal City housing society.

Bata Shoe Organization (BSO) is renowned name in shoe industry. Originated from Czech Republic by in 1894 Mr. Tomas Bata. One of the world's biggest multinational retailers, manufacturers and distributors of footwear and accessories. Currently having its footprints in 49+ countries in the globe. Having its head quarter in Lausanne Switzerland. In Pakistan 450 retail stores nationwide.
I joined this prestigious brand of Pakistan as Executive Secretary to Country Manager. Maintaining the seats basic duties of the Country Manager office which includes the day to day routine work, Special assignments and tasks. Along with that I manage the international travel desk responsibilities. Detail Job description is as below.
CURRENT JOB DESCRIPTION:-
Managing Calls, floating emails, circulars, internal memo on the behalf of MD.
Responsible for time management and scheduling the meeting of MD both local & international.
Coordination with Pakistan Retail Business Council, Lahore Chamber & Overseas Chamber, Pakistan Footwear Manufacturing Association, FBR & other government officials on needed base.
Working as a liaison officer to schedule the meetings of internal & external clients with MD.
Daily interaction with high level clients and executives, handle special requests as needed all over the globe in Bata group & domestically.
Maintaining customers & clients log in my system.
Managing a busy diary, including meeting arrangements, international travel.
Ensures quality of documentations as per the guidelines requiring MD.
Arranging events and business lunches.
Managing the filing system of highly confidential documents.
Maintain office area appearance tidy and organized at all times.
Document controlling of MD & Official team.
Diary management.
Plans, organizes, sets up and attends meetings; researches, collects and prepares background information or materials when required
May be required to schedule sensitive and confidential appointments in conditions that require the utmost discretion
Prioritizes professional and personal responsibilities for the head of department in accordance with business strategies and personal.
Travel Desk Duties
Working as the key people who look after all the international travelling & domestic as well.
Ticket issuances.
Visa Processing.
Hotel accommodation if need in liaison with the official partner companies around the globe.
Travel Agents agreements & invoicing with vendors.
Vendors Management.
Travel Health Insurances.
Process the invoices of travel and hotel accommodations with the accounts department.

Panasian Group is one of the leading B2B business house of Pakistan which represents multiple European and Western Brands in Pakistan, Which include VOLVO Group Products of Sweden, GESAN Power Products of Spain, HILTI from Switzerland, BOMBARDIER from Canada, UD Trucks from Japan and many more. The core business of this group is heavy auto motives, power solutions , railways & signaling systems , Telecom, Construction equipment’s and industrial solutions, National Defense & Security  and Mobile networking micro blogging.
Under the umbrella of Panasian Group there are 5 sister concerns companies are working.
VPL Limited (Formerly Known VOLVO Pakistan Limited).
HILTI Pakistan (Pvt) Limited.
Equinox (Pvt) Limited.
Defenium (Pvt) limited
E-Business (Pvt) Limited
Executive Secretary & Travel Services Executive Jan 2013 till Jun 14, 2015 
Panasian Private Limited (A Panasian Group Company)
Bering as the employee for all group companies as a shared resource, I was performing a dual responsibility job. Working as Executive Secretary & Travel Services Executive for the all the sister concern companies of the Panasian Group. Maintain all the log of directors / board meetings, domestic and international travelling, visa processing, assessments, and appraisal support and hotel / restaurants reservation for all group companies in central, South & North regions. Coordination with embassies, consulate generals, high commissions for the visas and all the necessary practices. Follow ups with the legal departments for the legislation of the SOP and implementation of travel rules and policies.

Worked as Executive Secretary with the Chairman of Hilti Pakistan (Pvt) Limited & Chairman VPL Limited. Directly reported to them on day to day matters, Scheduling meetings and recording minutes of meeting updates, organizer updates, Domestic and international traveling for the chairmen of both companies which includes their personal and officials, data updates personal and official database for regular usage, Diary management, PPT work out for meetings and trainings. Inter & intra departmental coordination on the behalf of the chairman. 

I had the chance to lead 15 persons team of Customer Support Service in Mobilink. I enabled my team to provide the maximum customer services support and improve the satisfaction level to end user with up gradation products & services on time. My belief is to lead from front end in crucial time & keep the moral of my team up in such a demanding service domain. Every year starts with a new theme and concept of better results showing in the company to attain the goals or targets of the company.

Joined VPL Limited as Front Desk officer & got promoted as Executive Secretary for (CEO & COO) within three months by internal job posting. My job was to plan, organize, implement company policies and provide feedback to department head and co-ordinate the activities of Human Resource Department for assurance on achievement of departmental objectives. It’s basically internal Customer satisfaction job by keeping the string between HRSD & other departments to deploy the fruitful results till the end of the employee chain.

Provided a better hand to manage all the duties I had been assigned. Managing the appointments of the director, looked after all the matter in the absence of the Director and forwarding to appropriate persons, keep the track record of all employees, appointments for new hires. Designed job descriptions for entire office team and reduced the turn over & betterment of job enrichment.

Deploy my best efforts to run the communication of the company with pride. Maintained the front end of the customer care side as well as assist the Administration department in routine tasks in alignment with finance and operational matters.