1/11/2022 – PRESENT
Work in different campaigns which was assigned by departments.
Complete all the targets in appropriate time.
Digitalize the non-digital customers and give knowledge about Digital App.
Worked as a team player to achieve all the targets.
CUSTOMER CARE OFFICER
UNITED BANK LIMITED
07/09/2022 - 7/11/2022
Managing large amount of inbound
calls in a timely manner.
Following call center script when handling different topics.
Excellent product knowledge of bank products.
Solve customer issues that may arise.
Handle customer complaints.
FINANCE INTERNSHIP
AWAMI AWAZ MEDIA IN KARACHI
01/07/2021 - 31/08/2021
Learned to keep accurate records for all daily transaction, keep records of
account payable or receivable and also learned payments of wages and
salaries.