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Hira Zafar
Customer care officer
United Bank Limited (UBL) - Karachi, Pakistan
概要
Looking for an entry-level position in banking domain , where I can utilize my extensive knowledge about the area gained during my Mba degree. Well versed with market research and excellence in creating brand awareness strategies. Proficient in English language skills to convince potential customers and clients.
工作经历
Customer care officer
United Bank Limited (UBL)
Jan 2022
- 代表
| Karachi, Pakistan
Phone banking y
Teaching
Royal Academy
Oct 2019
- Dec 2020
| Karachi, Pakistan
Enter Description
Efu Life Insurance
EFU Life Insurance - Sharah-e-Faisal
Jan 2017
- Sep 2017
| Karachi, Pakistan
Enter Description
学历
Indus Institute of Higher Education
硕士,
工商管理硕士学位,
MBA
Supply Chain
CGPA 3.0/4
2023
Indus Institute of Higher Education
学士,
,
BBA
Marketing Management, Marketing, Marketing (Brand Management, Consumer Behavior)
CGPA 3.6/4
2018
Indus Institute of Higher Education
学士,
工商管理学士学位,
BBA
Marketing Management
CGPA 3.62/4
2018
技能
熟练
Accounts Administration
初学者
Accounts Finalization
初学者
Accounts Reconciliation
中级
Administration Knowledge
中级
Aesthetic Procedures Knowledge
初学者
Analytic Thinking
中级
Analytical Skills
熟练
Answering Inquiries
初学者
Bank Management
中级
Banking Knowledge
中级
Branch Operations Management
初学者
Brand Advertising
中级
Business Development Strategies
初学者
Close Attention to Detail
熟练
Communication Skills Listening
熟练
Complaint Management
中级
Compliance Analysis
中级
Compliance Assessments
中级
Computer Knowledge
初学者
Cooordination Skills
熟练
Cross Cultural Communication Skills
初学者
Customer Care Service
熟练
Customer Handling Skills
熟练
Customer Satisfaction Management
初学者
Customer Service Skills
中级
Digital Communication Skills
中级
English Writing
初学者
Ensure Compliance To Clean Desk Policy.
初学者
Ensure Recovery Of Applicable Charges Through
初学者
Fluent in English
初学者
Green Banking
初学者
Green Banking Reporting
中级
Handling Assignments
中级
Interactive Communication
初学者
Lead Generation
熟练
Legal Documents Management
中级
Memo Drafting
中级
Microsoft Excel
初学者
MIS
中级
MS Office
初学者
Negotiation Skills
初学者
ommunications Skills
中级
Operations Responsibilities
中级
Organizational Effectiveness
熟练
Presentation Skills
初学者
Proactive Approach
初学者
Purchase Management
初学者
Purchase Planning
熟练
Quality Control Knitting
初学者
Reconciliation
语言
中级 英语
