Establish and maintain relationship with donors, partners and educational institutes for delivering various education and socio-economic development programs for the marginalised community.
Coordinate with field staff and other departments engaged in program development in the region.
Create program development budgets and justifications. Monitor and report on status of budgets.
Analyse opportunities and make recommendations on potential educational program strategies.
Develop and articulate strategic approaches, partnerships, management/staffing plans, M&E, budgets, and project designs.
Represent the organisation at conferences, training and exhibitions in the country, and liaise with a variety of key stakeholder groups.

As part of SDG 4, Lead the coordination, implementation, monitoring and evaluation of all educational and capacity building programs.
Deliver presentations and activities for clients to create awareness about NUST brand.
Ensure an adequate level of staffing to perform the office duties, and ensure to timely arrange recruitment of project staff as needed in close coordination with the HR.
Coordinate with US Embassy for environmental programs in collaboration IESE NUST.
Coordinate with GIZ for Entrepreneurial Programs for the industry and youth.
Conduct the performance evaluation of staff/officers and take relevant actions in case of underperformance.
Provide excellent customer service to participants at all times in various programs, ensuring compliance with the Service Standards of NUST.
Ensure efficiency by implementing frictionless user experience for the participants. 
Manage and monitor the operations, financial performance and human resources of the project.
Address, expansion and strengthening of non-formal and accelerated education options under supervision of national authorities including MOIT and MOST.
Lead business strategy to achieve and grow Commercial impact aligned with objectives of NUST.
Lead important initiatives with government departments for capacity building in IT, Management and Leadership programs.  
Market research for identification of client focused training needs of industry (B2B, B2G) and professionals (B2C) for designing relevant corporate education products.
Develop account management strategy and collaborate with all stakeholders for designing programs.
Monitor training events, resource persons, evaluation of training feedback to support professional reputation of NUST.

Analyze internal operations, identify areas of process enhancement, and suggest appropriate measures where required.
Develop actionable business strategies, operational and strategic plans that ensure alignment with short-term and long-term objectives of Skills Development Programs for the youth and marginalised community.
Identify new project partners and ensure active collaboration with partner organizations and government that includes UNDP, USAID, PSDF, SRSP, UNHCR, GIZ, BRSP, SAFRON, OXFAM.
Develop and implement strategic roadmap and opportunities for expanding Socio-Economic Development and Digital Knowledge Transformation programs.
Oversee, supervise and manage operations, HR, IT, and finance.
Promote scaling, optimise inefficient areas in the organization and coordinate with department heads.
Lead public private partnership and franchise strategy. Ensure tangible business model with long term strategical outcomes.
Represent HHA on all forums including public and private institutions in the region.
Travel through the country to attend workshops, conferences, and business development meetings.
Provide leadership in achieving strategic business objectives and operations to geographically dispersed team.
Evaluate and monitor programs in collaboration with finance, QA and MEAL across the country for compliance issues and resolutions.

In pursuit of poverty alleviation and improving livelihood, entrench, maintain and improve strategic relationship with Donors, Partners and Government agencies.
Oversee M&E and ensure quality and compliance standards are maintained.
As lead responsible, supervise and provide leadership to the regional team to identify, design and deliver high quality programs.
Manage day-to-day administrative issues of office management of all departments including finance, admin, marketing, admissions, IT and security.
As part of marketing initiative lead resource mobilisation efforts to reach wider community for various Skills Development programs including Early Childhood Development (ECD), Hospitality, Languages and ICT.

• Establish and grow effective relationships with customers, internal and external stakeholders.
• Advise clients on Enterprise Solutions (Data Centre, BI, Big Data, Server/Storage, Network Infrastructure, IoT, M2M, BMS, Cyber Security, Wireless AP) across the region.
• Assist HR in retention and hiring of personnel in IT, admin, and sales.
• Act as a conduit between IT and customers to ensure timely resolution of high priority support matters as per Service Level Agreement (SLA).
• Manage and motivate the business development, sales and marketing teams to deliver winning results.
• As part of Sales opportunity team, deliver presentations and assist executing proof of concept (POC).
• Analyse the industry trend and identify new growth areas.
• Develop strategic account plans, battle cards and relationship maps to enhance revenue growth.
• Provide leadership to employees to drive the desired performance and organisational culture in accordance with the company\'s values.
• Develop Pricing strategy as per the customer needs and Competitive market position. Interface with procurement teams and factor in the cost variation risk factor into price.
• Develop relationships with decision-influencing, senior executives within prospect organizations.
• Planning and Forecast Assessment while maintaining volume and relationship by keeping P&L as per company standards.
• Creating, negotiating and closing commercial agreements.
• Present weekly/monthly performance reports to the Management.

Entrepreneurial spirit: Enjoy contributing to the growth of an organization and show commitment to the success of InfoTech team.
Problem solving skills: Have well-honed analytical skills coupled with business acumen to structure problems, deliver solutions and communicate insights.
Drive: Set ambitious goals, enjoy a fast paced environment and thrive in taking on responsibility.
• Presented full range of Enterprise Solutions to broad range of verticals across the region.
• Developed long term partnership with clients to ensure they remained successful by realizing full value of their investment.
• Contributed to good customer service by using follow up strategies such as post-sales consultative service ensuring customers achieve the desired outcome.
• Established and maintained productive relationships with Vendors/Principals including (Misys, Microsoft, IBM, Lenovo, Oracle) across Middle East, Singapore and Pakistan to maximize business opportunities.
• Defined GTM strategy for Misys Fusion Banking Corporate Channels in FSI sector.
• Maintained a forecasted sales pipeline using Microsoft Dynamics CRM.

Ensured successful delivery of various systems that included CRM, HRMS & Payroll (SAP HCM), Data warehouse and SharePoint.
Designed and implemented database back-up and recovery methodologies.
Provided direct support to development team through management of data dictionary, scripts, and other related database management support services.
Configured intelligent scheduling, ESS, employee comprehensive framework in EmpowerHR.
Upgraded SQL Server 2005 to SQL Server 2008R2.
Project managed rollout of Oracle Hyperion.   
Ensured service delivery was optimised by being proactive, improved operational stability and performance of all systems.
Ensured risk was managed properly and implementation of mitigation strategies.