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概要
More than 2 years' successful experience in customer service,support office management with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place. Possess solid computer skills. Excellent working knowledge using Microsoft Excel, Word Perfect, Microsoft Word. Ability to train, motivates, and supervises customer service employees.
Trainings Certificates
1- 5 days on job training in telenor SSC Multan
2- Appreciation certificate from telenor brand act Multan
3- Successfully Completed SBL-1,2,3 IN NJI Ltd
工作经历
HBL Banncassurance
* Achieve Monthly targets
*Give Appropriate and relevant information to customers
*Provide good support in agri,commercial and general Banking in HBL
Customer Services
* Discusses products offered and ensures customer satisfaction.
* Tactfully handles stressful interactions with the public.
* Completes supporting paperwork and data entry as required.
* Accurately captures customer information.
* Give appropriate and relevant information to the customers.
* Find appropriate solutions to customer’s problem.
