Versatile, passionate, dedicated HR Professional with experience across Operations, Sales, Marketing, and Corporate Functions, supporting both union and non-union environments, and specialist experiences in Talent, Performance, and Project Management. Exemplary communication and relationship-building skills ensure the ability to network skillfully and build mutually beneficial relationships. Possess the financial acumen and commercial flair needed to understand the diverse market and identify potential opportunities.
Passionate about talent development, organizational effectiveness, performance management, continuous improvement, talent analytics, and HR strategy & Planning.Â
· Managing sourcing and recruitment throughout the company
· Executing recruiting strategy including employer branding, technical hiring, candidate management and diversity resourcing.
· Participating in special projects/recruiting initiatives
· Recruitment policy & implementation development
· Overseeing training and development initiatives
· Ensuring recruitment deadlines are met
· Ensuring team adherence to all recruitment-related internal processes
· Developed both HR and Administration departments from scratch, developed SOPs and assigned functional responsibilities to the departments
· Responsible for the recruitment of positions in both business (Marketing, Finance) and technical fields (IT and Manufacturing)
· Ensuring daily HR and Admin operations are executed smoothly with least interruptions
· Designed complete HR Policies from scratch and responsible for providing specialist information and guidance to employees and managers on HR policy and practice and employment law
· Looking after Talent Management, Performance management, Training & Development of the employees
· Implemented TimeTrax and Oracle in the company for the smooth processing of daily HR and Operational tasks
· Running Payroll every month successfully
· Responsible for the Auditing of the daily HR and Admin related expenses and processing the bills
Working directly with the Head of Departments and Global FINCA Board to implement the policies and evaluate the effectiveness of the organization's talent strategies
Designed and Developed a completely New Performance Management System for the Bank for more than 3000 employees
Prepared and conducted on-going training for the organization on key issues and trends such as; remote team building, creating a high-performance culture, employee engagement, immigration, performance management, and handling difficult conversations
Strategically managing Compensation & Benefits, Training and Development and OD function in the HR domain
Designed a strategy for the identification of possible successors for the Business Critical Positions
Responsible for developing and maintaining organizational culture through positive interventions leading to increased employee engagement
Assisting supervisor in the monitoring of the activities and program components for the purpose of ensuring effective department functioning, coordinating activities and ensuring compliance with SBP
Evaluate talent needs across the organization and assist business leaders in communicating and providing feedback and coaching from talent assessments and reviews
Developing Training & Development programs and managing annual training calendar for both operational and behavioral development for employees at FINCA
Projects at FINCA Microfinance Bank Limited
Career Path Development for Business and Head Office Level PositionsJanuary 2020 - OngoingResponsible for the designing of development paths for both Field and Head Office StaffDesigned 16 Class Room Based Development Programs for HO StaffConverted all the Class Room Based Development programs to digital courses during Corona Virus Outbreak
Performance Management SystemSeptember 2018 - December 2019
Designed workflows for a new Performance Management System as per the policies of Bank and the latest global practicesCollaboration with HODs and Vendor to deliver a full proof solution to the management
Job EvaluationMarch 2019 - December 2019Conducted Job Evaluation Activity with the collaboration of Abacus Consulting for Business Critical Positions at FINCA Pakistan
Succession Planning for Business Critical PositionsJanuary 2019 - Ongoing Project
Identified KPIs for the Successors and High PotentialsDeveloped Learning & Development Paths according to FINCA's Model of Core CompetenciesLaunch of Franklin Covey Program for the Development of Successors and High Potentials
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• Successfully developed and launched integrated, multi-channel print, catalog, web and direct marketing campaigns
• Led market launch new programs and Identified opportunities, researched new program possibilities, collaborated with the faculty and created campaigns achieving the targets
• Held full responsibility for all marketing and communication matters
• Successfully maintained company’s website, intranet site and social media account
• Conducted advanced market and competitive analysis, highlighting opportunities and trends
• Conducted analysis and monitoring of online KPIs, and campaign ROI optimization
• Regular analysis of market trends and products and services offered by the competitors
• Handled all administrative tasks: scheduled travel arrangements, interviews, client and staff meetings
• Solely responsible for the coordination for the semi-annual and annual meetings of the board, developed presentations, and provided technical and logistical support
• Successfully handled all arrangements for the Quarterly Corporate Board Meeting. Compiling of Board of Directors books
• Developed and maintained complex corporate reports including monthly Admin HOD's and Faculty Council's Reports
• Managed Vice Chancellor's line of credit payments, reconciled bank statements and submitted monthly balance sheets to Director of Finance
• Worked alongside studies and was offered a full-time role due to clear ability with sales
• Provided excellent customer service
• Converted the manual record into digital by implementing Peachtree Accounting software
• Trained a team of 2 sales executives and 3 distribution officers
• Streamlined the distribution during high demand period