Aim solutions software house branch of #PSD2HTML USA Aimsolution is a global full-cycle software development company with niche expertise and a focus on the latest technologies, being a Manager Development Operations my responsibilities were followingManage CRM Built timelines and managed the email development processAssign projects to relevent developers Determined customer contact strategy and targeting to drive engagement.Projects Esimation Developed creative briefs to accomplish partner's goals while following industry best practices.Making New stretigies to target new clients,Determined customer contact strategy and targeting to drive engagement.
Cordinate with clients Managed the customer relationship by providing service and support and ensuring 100% total customer satisfaction.
Email correspondence Responsible for tracking and meeting call productivity metrics and timeframes.
Project Estimation timetime to Meet the deadline of the Projects Setup meeting with technical expert Monitored the outcomes of daily calls; perform forecasting and analysis of call trends.
Corresponde followup email clients customer's feed back on projects
Presented comprehensive marketing reports based on sales
coordinate with QA departmen Implemented quality assurance programs
Management of pipeline with 15,000 sales opportunities, reports, multiple projects, and 50+ campaigns

KLINKDELIVERY United States ( Florida and Texas Area) fastest Growing group In USA providing logistics operations, web development services  i have been working around one year as a remote Business development specialist i have performed following duties for them Building out the core business processes to drive planning 

Find and hunt clients, companies for software related projects
Lead generation linkedin Glassdoor 
reach out Agencies to get outsource porojects 
reachout jobs on Glassdoor and different Plat form 
Prepare proposals according to clients and company for projects
Schedule appointments/meetings, prepare and deliver presentations to the client, having researched their business and requirements.
Conduct research to identify new markets, clients, and projects
Promote the company’s products/services addressing or predicting clients’ objectives
Provide trustworthy feedback and after-project completion support
Working to weekly and monthly sales targets and KPI’s
Researching organizations and individuals to find new opportunities.
Emails and cold calling to potential customers to prospect for business

Participates in design of call monitoring formats and quality standards.
 Performs call monitoring and provides trend data to site management team.
 Uses quality monitoring data management system to compile and track performance at team and individual level.
 Performs monitors of customer care email responses.
 Participates in customer and client listening programs to identify customer needs and expectations.
 Provides actionable data to various internal support groups as needed.
 Coordinates and facilitates call calibration sessions for call center staff.
 Provides feedback to call center team leaders and managers.
 Prepares and analyzes internal and external quality reports for management staff review.
 Perform other duties as assigned